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CQC: Good

The Willows

69-99 Greenbank Road, Tunstall, Stoke-on-Trent, ST6 7EZ

Residential care home · 12 beds · Independent Support

Street view · 2026
Street view · 2026 · Google
Weekly fee
Not published
area typical £800
CQC rating
Good
August 2018
Beds
12
residential
Family reviews
None yet
be the first

Compare with a live-in carer at home through PrimeCarers

The typical residential home in Stoke-on-Trent
£800a week

About £41,600 a year

For a couple, two places: £1,600 a week

PrimeCarersA live-in carer, at home
£1,050a week

The typical live-in carer near Stoke-on-Trent, set by the carer

The care home costs less for one person. At home, the carer you choose looks after only you.

A couple can share one carer, about £1,355 a week, £245 a week less than two places.

See live-in carers near Stoke-on-Trent
100+ live-in carers on PrimeCarers within about an hour of Stoke-on-Trent

PrimeCarers runs this site. Carers on it are self-employed and set their own rates. Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them.

About The Willows

The Willows is a residential care home in Stoke-on-Trent, registered with the Care Quality Commission for up to 12 residents. It provides care for people living with dementia, older people, younger adults, people with a learning disability or autism, people with mental health needs and people with a physical disability. It is run by Independent Support. The home has been registered since August 2015.

At its latest inspection, published August 2018, the CQC rated The Willows Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so check the CQC report before you visit.

The Willows has not published its fees and has not yet told us what they are. Care homes in Stoke-on-Trent with a fee on record typically charge about £800 a week for residential care, so expect a figure in that range and ask the home for a written quote.

There are 84 registered care homes in Stoke-on-Trent. The nearest to The Willows include 17 Norton Avenue, 535 High Lane and Scotia Heights. A live-in carer at home, an alternative many families compare, typically costs about £1,120 a week across England.

Care provided

  • Residential care
  • Dementia care
  • Older people
  • Younger adults
  • Learning disabilities
  • Mental health
  • Physical disabilities

Registration

Registered with CQC
August 2015
Latest CQC rating
Good (August 2018)
Council area
Stoke-on-Trent
Read the CQC inspection report, explained
The CQC inspection, explained
Safe?
Good
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Good
Is the home run well? The manager, the culture, how problems get found and fixed.
The Willows was rated Good; inspectors found safe, kind and personalised care, with previous medicines and management problems improved.

We read the full inspection report and explain what inspectors praised, what concerned them, and what it means for your family. Read the CQC report explained →

Fees

The Willows has not published its fees and has not yet told us what they are. Care homes in Stoke-on-Trent typically charge about £800 a week for residential care. A live-in carer at home through PrimeCarers typically costs £1,050 a week, shown on each carer's profile.

Reviews

No reviews yet. If you know this home, yours would be the first and would help other families.

Common questions about The Willows

How much does The Willows cost?

The Willows has not published its fees. Care homes in Stoke-on-Trent typically charge about £800 a week for residential care. Ask the home for a written quote.

What is the CQC rating for The Willows?

The Care Quality Commission rated The Willows Good in August 2018. The full inspection report is on the CQC website.

Does The Willows provide nursing care?

No. The Willows is registered as a care home without nursing. Staff provide personal care; visiting district nurses cover nursing needs.

Does The Willows offer dementia care?

Yes. The Willows is registered to care for people living with dementia.

How many residents does The Willows have?

The Willows is registered for up to 12 residents.

Care at home

At least 100 live-in carers within about an hour of Stoke-on-Trent

These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.

Most charge £980 to £1,190 a week. 93 can care for a couple. 9 years' experience on average.

“She's shown compassion, patience and a level of understanding that no other carer has given.”
Sharon C., about Joana Osei S.
“She maintained a great environment for mum both with the tidiness and cleanliness of the house and Mum and with her caring and understanding attitude.”
Sheila F., about Edith N.
See live-in carers near Stoke-on-TrentProfiles, rates and reviews are free to look at.

Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.

17 Norton Avenue, Stoke-on-Trent

17 Norton Avenue

Stoke-on-Trent, ST6 · 0.4 km · 6 beds
CQC: Good
Fee not published
Area typical £800 a week
No reviews yet
Or a live-in carer at home through PrimeCarers: typically £1,050 a week
PrimeCarersAnother option

Stay at home with a live-in carer near Stoke-on-Trent

A carer moves in, so there is no move, no shared lounge and your own routine. Each carer’s profile shows their rate, experience and reviews, and you choose who to talk to.

100+ live-in carers on PrimeCarers within about an hour of Stoke-on-Trent
Live-in, a week
typically £1,050
A couple sharing one carer about £1,355
535 High Lane, Stoke-on-Trent

535 High Lane

Stoke-on-Trent, ST6 · 0.5 km · 8 beds
CQC: Good
ResidentialDementiaChoices Housing Association
Fee not published
Area typical £800 a week
No reviews yet
Or a live-in carer at home through PrimeCarers: typically £1,050 a week
Scotia Heights, Stoke-on-Trent

Scotia Heights

Stoke-on-Trent, ST6 · 0.7 km · 60 beds
CQC: Good
NursingDementiaExemplar Health Care
Fee not published
Area typical £800 a week
No reviews yet
Or a live-in carer at home through PrimeCarers: typically £1,050 a week