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CQC: Inadequate

Herondale

2 Herondale, Basildon, SS14 1RR

Residential care home · 8 beds · Choice Support

Street view · 2024
Street view · 2024 · Google
Weekly fee
Not published
area typical £1,400
CQC rating
Inadequate
July 2026
Beds
8
residential
Family reviews
None yet
be the first

Compare with a live-in carer at home through PrimeCarers

The typical residential home in Essex
£1,400a week

About £72,800 a year

For a couple, two places: £2,800 a week

PrimeCarersA live-in carer, at home
£1,120a week

The typical live-in carer near Essex, set by the carer

Staying at home could cost about £280 a week less, £14,560 over a year

A couple can share one carer, about £1,355 a week, £1,445 a week less than two places.

See live-in carers near Basildon
35 live-in carers on PrimeCarers within about an hour of Essex

PrimeCarers runs this site. Carers on it are self-employed and set their own rates. Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them.

About Herondale

Herondale is a residential care home in Basildon, in the Essex council area, registered with the Care Quality Commission for up to 8 residents. It provides care for older people, younger adults, people with a learning disability or autism and people with mental health needs. It is run by Choice Support, which operates 21 care homes in England. The home has been registered since May 2023.

At its latest inspection, published July 2026, the CQC rated Herondale Inadequate, which means the CQC found the service performing badly and has taken enforcement action. Ratings can change after a new inspection, so check the CQC report before you visit.

Herondale has not published its fees and has not yet told us what they are. Care homes in Essex with a fee on record typically charge about £1,400 a week for residential care, so expect a figure in that range and ask the home for a written quote.

There are 406 registered care homes in Essex. The nearest to Herondale include Clayburn Lodge, Mundy House and Brook Lodge Care Home. A live-in carer at home, an alternative many families compare, typically costs about £1,120 a week across England.

Care provided

  • Residential care
  • Older people
  • Younger adults
  • Learning disabilities
  • Mental health

Registration

Brand
Choice Support
Registered with CQC
May 2023
Latest CQC rating
Inadequate (July 2026)
Council area
Essex
Read the CQC inspection report, explained
The CQC inspection, explained

The rating history and published reports for Herondale, with the newest report being read for a plain-English explanation. Read the CQC report explained →

Fees

Herondale has not published its fees and has not yet told us what they are. Care homes in Essex typically charge about £1,400 a week for residential care. A live-in carer at home through PrimeCarers typically costs £1,120 a week, shown on each carer's profile.

Reviews

No reviews yet. If you know this home, yours would be the first and would help other families.

Common questions about Herondale

How much does Herondale cost?

Herondale has not published its fees. Care homes in Essex typically charge about £1,400 a week for residential care. Ask the home for a written quote.

What is the CQC rating for Herondale?

The Care Quality Commission rated Herondale Inadequate in July 2026. The full inspection report is on the CQC website.

Does Herondale provide nursing care?

No. Herondale is registered as a care home without nursing. Staff provide personal care; visiting district nurses cover nursing needs.

Does Herondale offer dementia care?

Herondale is not registered with the CQC for dementia care. If dementia care is needed, filter the Essex listing for homes that are.

How many residents does Herondale have?

Herondale is registered for up to 8 residents.

Care at home

35 live-in carers within about an hour of Essex

These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.

Most charge £1,020 to £1,260 a week. 25 can care for a couple. 10 years' experience on average.

“Not only was she professional, polite and efficient but she bought a lovely smile and laughter to my parents home.”
Liz L., about Sithembiso N.
“She brought fun and stimulation into mums life.”
Robert G., about Nechelle F.
See live-in carers near EssexProfiles, rates and reviews are free to look at.

Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.

Other care homes near Basildon

Clayburn Lodge, Basildon

Clayburn Lodge

Basildon, SS14 · 0.3 km · 6 beds
CQC: Outstanding
ResidentialExcellence Care
Fee not published
Area typical £1,400 a week
No reviews yet
Or a live-in carer at home through PrimeCarers: typically £1,120 a week
PrimeCarersAnother option

Stay at home with a live-in carer near Basildon

A carer moves in, so there is no move, no shared lounge and your own routine. Each carer’s profile shows their rate, experience and reviews, and you choose who to talk to.

35 live-in carers on PrimeCarers within about an hour of Essex
Live-in, a week
typically £1,120
A couple sharing one carer about £1,355
Mundy House, Basildon

Mundy House

Basildon, SS14 · 0.8 km · 66 beds
CQC: Good
ResidentialDementiaPermaCare
Fee not published
Area typical £1,400 a week
No reviews yet
Or a live-in carer at home through PrimeCarers: typically £1,120 a week
Brook Lodge Care Home, Basildon

Brook Lodge Care Home

Basildon, SS14 · 1.4 km · 66 beds
CQC: Requires improvement
ResidentialDementiaCare
Fee not published
Area typical £1,400 a week
No reviews yet
Or a live-in carer at home through PrimeCarers: typically £1,120 a week

See all 21 care homes run by Choice Support