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CQC: Requires improvement

Feltwell Lodge

Lodge Road, Feltwell, Thetford, IP26 4DR

Residential care home · 45 beds · Suffolk Serenity Living

Weekly fee
Not published
area typical £1,000
CQC rating
Requires improvement
January 2023
Beds
45
residential
Family reviews
None yet
be the first

Compare with a live-in carer at home through PrimeCarers

The typical residential home in Norfolk
£1,000a week

About £52,000 a year

For a couple, two places: £2,000 a week

PrimeCarersA live-in carer, at home
£1,050a week

The typical live-in carer near Norfolk, set by the carer

A similar price for one person. At home, the carer you choose looks after only you.

A couple can share one carer, about £1,355 a week, £645 a week less than two places.

See live-in carers near Thetford
13 live-in carers on PrimeCarers within about an hour of Norfolk

PrimeCarers runs this site. Carers on it are self-employed and set their own rates. Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them.

About Feltwell Lodge

Feltwell Lodge is a residential care home in Thetford, in the Norfolk council area, registered with the Care Quality Commission for up to 45 residents. It provides care for people living with dementia and older people. It is run by Suffolk Serenity Living, which operates 5 care homes in England. The home has been registered since May 2025.

At its latest inspection, published January 2023, the CQC rated Feltwell Lodge Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so check the CQC report before you visit.

Feltwell Lodge has not published its fees and has not yet told us what they are. Care homes in Norfolk with a fee on record typically charge about £1,000 a week for residential care and £1,554 for nursing care, so expect a figure in that range and ask the home for a written quote.

There are 319 registered care homes in Norfolk. The nearest to Feltwell Lodge include St Leonards Court. A live-in carer at home, an alternative many families compare, typically costs about £1,120 a week across England.

Care provided

  • Residential care
  • Dementia care
  • Older people

Registration

Registered with CQC
May 2025
Latest CQC rating
Requires improvement (January 2023)
Council area
Norfolk
Read the CQC inspection report, explained
The CQC inspection, explained
Safe?
Requires improvement
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Requires improvement
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Requires improvement
Is care built around the person? Care plans, activities, complaints.
Well-led?
Requires improvement
Is the home run well? The manager, the culture, how problems get found and fixed.

The rating history and published reports for Feltwell Lodge, with the newest report being read for a plain-English explanation. Read the CQC report explained →

Fees

Feltwell Lodge has not published its fees and has not yet told us what they are. Care homes in Norfolk typically charge about £1,000 a week for residential care and £1,554 for nursing care. A live-in carer at home through PrimeCarers typically costs £1,050 a week, shown on each carer's profile.

Reviews

No reviews yet. If you know this home, yours would be the first and would help other families.

Common questions about Feltwell Lodge

How much does Feltwell Lodge cost?

Feltwell Lodge has not published its fees. Care homes in Norfolk typically charge about £1,000 a week for residential care and £1,554 for nursing care. Ask the home for a written quote.

What is the CQC rating for Feltwell Lodge?

The Care Quality Commission rated Feltwell Lodge Requires improvement in January 2023. The full inspection report is on the CQC website.

Does Feltwell Lodge provide nursing care?

No. Feltwell Lodge is registered as a care home without nursing. Staff provide personal care; visiting district nurses cover nursing needs.

Does Feltwell Lodge offer dementia care?

Yes. Feltwell Lodge is registered to care for people living with dementia.

How many residents does Feltwell Lodge have?

Feltwell Lodge is registered for up to 45 residents.

Care at home

13 live-in carers within about an hour of Norfolk

These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.

Most charge £990 to £1,120 a week. 9 can care for a couple. 14 years' experience on average.

See live-in carers near NorfolkProfiles, rates and reviews are free to look at.

Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.

St Leonards Court, Mundford

St Leonards Court

Mundford, IP26 · 6.4 km · 25 beds
CQC: Requires improvement
ResidentialDementiaHealthcare Homes
Fee not published
Area typical £1,000 a week
No reviews yet
Or a live-in carer at home through PrimeCarers: typically £1,050 a week
PrimeCarersAnother option

Stay at home with a live-in carer near Thetford

A carer moves in, so there is no move, no shared lounge and your own routine. Each carer’s profile shows their rate, experience and reviews, and you choose who to talk to.

13 live-in carers on PrimeCarers within about an hour of Norfolk
Live-in, a week
typically £1,050
A couple sharing one carer about £1,355

See all 5 care homes run by Suffolk Serenity Living