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CQC: Inadequate

Chaucer House

82 St. Martins Hill, Littlebourne Road, Canterbury, CT1 1PS

Nursing home · 60 beds · Avante Care & Support

Street view · 2025
Street view · 2025 · Google
Weekly fee
Not published
area typical £1,535
CQC rating
Inadequate
June 2026
Beds
60
with nursing
Family reviews
None yet
be the first

Compare with a live-in carer at home through PrimeCarers

The typical nursing home in Kent
£1,535a week

About £79,820 a year

For a couple, two places: £3,070 a week

PrimeCarersA live-in carer, at home
£1,344a week

A typical week of live-in care for higher needs, such as hoisting or someone in bed most of the day

Staying at home could cost about £191 a week less, £9,932 over a year

A couple can share one carer, about £1,355 a week, £1,715 a week less than two places.

See live-in carers near Canterbury
39 live-in carers on PrimeCarers within about an hour of Kent

PrimeCarers runs this site. Carers on it are self-employed and set their own rates. Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them.

About Chaucer House

Chaucer House is a nursing home in Canterbury, in the Kent council area, registered with the Care Quality Commission for up to 60 residents. It provides care for people living with dementia, older people, younger adults, people with a physical disability and people with a sensory impairment. It is run by Avante Care & Support, which operates 12 care homes in England. The home has been registered since March 2020.

At its latest inspection, published June 2026, the CQC rated Chaucer House Inadequate, which means the CQC found the service performing badly and has taken enforcement action. Ratings can change after a new inspection, so check the CQC report before you visit.

Chaucer House has not published its fees and has not yet told us what they are. Care homes in Kent with a fee on record typically charge about £1,470 a week for residential care and £1,535 for nursing care, so expect a figure in that range and ask the home for a written quote.

There are 499 registered care homes in Kent. The nearest to Chaucer House include Willow Tree Lodge, The Beeches Residential Home and The Chase. A live-in carer at home, an alternative many families compare, typically costs about £1,120 a week across England.

Care provided

  • Nursing care
  • Dementia care
  • Older people
  • Younger adults
  • Physical disabilities
  • Sensory impairment

Registration

Brand
Avante Care & Support
Registered with CQC
March 2020
Latest CQC rating
Inadequate (June 2026)
Council area
Kent
Read the CQC inspection report, explained
The CQC inspection, explained
Chaucer House rated Good; inspectors found kind, safe and personalised care, with medication recording and management arrangements being watched closely.

We read the full inspection report and explain what inspectors praised, what concerned them, and what it means for your family. Read the CQC report explained →

Fees

Chaucer House has not published its fees and has not yet told us what they are. Care homes in Kent typically charge about £1,470 a week for residential care and £1,535 for nursing care. A live-in carer at home through PrimeCarers typically costs £1,120 a week, shown on each carer's profile.

Reviews

No reviews yet. If you know this home, yours would be the first and would help other families.

Common questions about Chaucer House

How much does Chaucer House cost?

Chaucer House has not published its fees. Care homes in Kent typically charge about £1,470 a week for residential care and £1,535 for nursing care. Ask the home for a written quote.

What is the CQC rating for Chaucer House?

The Care Quality Commission rated Chaucer House Inadequate in June 2026. The full inspection report is on the CQC website.

Does Chaucer House provide nursing care?

Yes. Chaucer House is registered as a care home with nursing, so registered nurses are on site. If you need nursing care the NHS pays a weekly contribution towards the nursing part of the fee.

Does Chaucer House offer dementia care?

Yes. Chaucer House is registered to care for people living with dementia.

How many residents does Chaucer House have?

Chaucer House is registered for up to 60 residents.

Care at home

39 live-in carers within about an hour of Kent

These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.

Most charge £980 to £1,260 a week. 33 can care for a couple. 12 years' experience on average.

“Always on time and with a lovely smile for my mum. Theresa is kind and sensitive to my mum's needs.”
Anthea D., about Theresa L.
“Irene was a very kind and empathetic carer who knew just the right words to say to put a smile on my face.”
Winnie N., about Irene N.
See live-in carers near KentProfiles, rates and reviews are free to look at.

Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.

Other care homes near Canterbury

Willow Tree Lodge, Canterbury

Willow Tree Lodge

Canterbury, CT1 · 1.0 km · 34 beds
CQC: Good
NursingDementiaMr B and Mr S Sohal
Fee not published
Area typical £1,470 a week
No reviews yet
Or a live-in carer at home through PrimeCarers: typically £1,120 a week
PrimeCarersAnother option

Stay at home with a live-in carer near Canterbury

A carer moves in, so there is no move, no shared lounge and your own routine. Each carer’s profile shows their rate, experience and reviews, and you choose who to talk to.

39 live-in carers on PrimeCarers within about an hour of Kent
Live-in, a week
typically £1,120
A couple sharing one carer about £1,355
The Chase, Canterbury

The Chase

Canterbury, CT1 · 1.4 km · 31 beds
CQC: Inadequate
ResidentialDementiaPurelake (Chase)
Fee not published
Area typical £1,470 a week
No reviews yet
Or a live-in carer at home through PrimeCarers: typically £1,120 a week

See all 12 care homes run by Avante Care & Support