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CQC: Requires improvement

Austen House

Kilnsea Drive, Lower Earley, Reading, RG6 3UJ

Nursing home · 79 beds · Barchester Healthcare

Street view · 2025
Street view · 2025 · Google
Weekly fee
Not published
area typical £3,710
CQC rating
Requires improvement
October 2022
Beds
79
with nursing
Family reviews
None yet
be the first

Compare with a live-in carer at home through PrimeCarers

The typical nursing home in Wokingham
£3,710a week

About £192,920 a year

For a couple, two places: £7,420 a week

PrimeCarersA live-in carer, at home
£1,344a week

A typical week of live-in care for higher needs, such as hoisting or someone in bed most of the day

Staying at home could cost about £2,366 a week less, £123,032 over a year

A couple can share one carer, about £1,355 a week, £6,065 a week less than two places.

See live-in carers near Reading
78 live-in carers on PrimeCarers within about an hour of Wokingham

PrimeCarers runs this site. Carers on it are self-employed and set their own rates. Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them.

About Austen House

Austen House is a nursing home in Reading, in the Wokingham council area, registered with the Care Quality Commission for up to 79 residents. It provides care for people living with dementia, older people and younger adults. It is run by Barchester Healthcare, which operates 237 care homes in England. The home has been registered since February 2011.

At its latest inspection, published October 2022, the CQC rated Austen House Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so check the CQC report before you visit.

Austen House has not published its fees and we are still collecting figures for Wokingham. Across England residential care usually costs £900 to £1,400 a week and nursing care £1,200 to £1,900. Ask the home for a written quote that lists what is included.

There are 45 registered care homes in Wokingham. The nearest to Austen House include Loddon Court, Prince Philip Duke of Edinburgh Court and Cornerways. A live-in carer at home, an alternative many families compare, typically costs about £1,120 a week across England.

Care provided

  • Nursing care
  • Dementia care
  • Older people
  • Younger adults

Registration

Brand
Barchester Healthcare
Registered with CQC
February 2011
Latest CQC rating
Requires improvement (October 2022)
Council area
Wokingham
Read the CQC inspection report, explained
The CQC inspection, explained
Safe?
Requires improvement
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Requires improvement
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Requires improvement
Is the home run well? The manager, the culture, how problems get found and fixed.
Requires Improvement; inspectors found unsafe medicines management, staffing and fire safety, alongside problems with consent and oversight.

We read the full inspection report and explain what inspectors praised, what concerned them, and what it means for your family. Read the CQC report explained →

Fees

Austen House has not published its fees and has not yet told us what they are. Care homes in Wokingham typically charge about £3,710 a week for residential care and £3,710 for nursing care. A live-in carer at home through PrimeCarers typically costs £1,120 a week, shown on each carer's profile.

Reviews

No reviews yet. If you know this home, yours would be the first and would help other families.

Common questions about Austen House

How much does Austen House cost?

Austen House has not published its fees. Across England residential care usually costs £900 to £1,400 a week and nursing care £1,200 to £1,900. Ask the home for a written quote.

What is the CQC rating for Austen House?

The Care Quality Commission rated Austen House Requires improvement in October 2022. The full inspection report is on the CQC website.

Does Austen House provide nursing care?

Yes. Austen House is registered as a care home with nursing, so registered nurses are on site. If you need nursing care the NHS pays a weekly contribution towards the nursing part of the fee.

Does Austen House offer dementia care?

Yes. Austen House is registered to care for people living with dementia.

How many residents does Austen House have?

Austen House is registered for up to 79 residents.

Care at home

78 live-in carers within about an hour of Wokingham

These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.

Most charge £1,020 to £1,260 a week. 71 can care for a couple. 12 years' experience on average.

“I can truly say that Peter always put Dad at the centre of everything and I know that they found a great friendship in difficult times.”
Lindsay C., about Peter W.
“Not only has she looked after him beautifully, she has also been great company for him with lively conversation, kindness and humour.”
Clare M., about Zion S.
See live-in carers near WokinghamProfiles, rates and reviews are free to look at.

Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.

Loddon Court, Reading

Loddon Court

Reading, RG6 · 1.6 km · 8 beds
CQC: Good
ResidentialOptalis
Fees not published
No reviews yet
Or a live-in carer at home through PrimeCarers: typically £1,120 a week
PrimeCarersAnother option

Stay at home with a live-in carer near Reading

A carer moves in, so there is no move, no shared lounge and your own routine. Each carer’s profile shows their rate, experience and reviews, and you choose who to talk to.

78 live-in carers on PrimeCarers within about an hour of Wokingham
Live-in, a week
typically £1,120
A couple sharing one carer about £1,355
Cornerways, Wokingham

Cornerways

Wokingham, RG41 · 2.2 km · 8 beds
CQC: Good
ResidentialVoyage
Fees not published
No reviews yet
Or a live-in carer at home through PrimeCarers: typically £1,120 a week

See all 237 care homes run by Barchester Healthcare