CQC report explained · a nursing home
What the CQC found at Woodside Nursing and Residential Care Home
Rated Good: inspectors found the home performing well and meeting their expectations.
- Safe?
- Good
- Inspectors were assured that infection prevention measures were in place, including testing, protective equipment, cleaning, safe admissions and outbreak management. The provider also said it had measures to manage COVID-19-related staffing pressures.
- Effective?
- Good
- Does the care work? Training, consent, food and drink, working with GPs and nurses.
- Caring?
- Good
- Are people treated with kindness and dignity?
- Responsive?
- Good
- Is care built around the person? Care plans, activities, complaints.
- Well-led?
- Requires improvement
- Is the home run well? The manager, the culture, how problems get found and fixed.
What inspectors found, February 2022
Inspected but not rated; inspectors found good infection control, safe visiting arrangements and a clean home.
This was an unannounced, targeted inspection on 27 January 2022. It focused on infection prevention and control during the COVID-19 pandemic, and on whether staffing pressures were affecting care.
Inspectors were assured that the home was managing infection risks. Visitors were asked for a negative lateral flow test, completed screening questions and had their temperature checked. Staff and visitors used protective equipment, and staff and essential care workers had training in its safe use.
The home was clean and free from bad smells. People were supported to keep in touch with family and friends through visits, telephone calls and video calls. The inspection did not give a formal overall rating or a rating for safe care.
Safe visiting
Visitors had to provide a negative lateral flow test, answer screening questions and have their temperature checked. The home also promoted different types of visits and the essential care giver role.
“Systems were in place to support safe visiting at the care home.” from the report
Family contact
People were supported to stay in contact with family and friends through telephone and video calls, as well as different types of visits.
“People had been supported to maintain contact with their families and friends during the COVID-19 pandemic through video and telephone calls.” from the report
Clean environment
Inspectors found the home clean and without bad smells. Daily cleaning schedules and checks were in place.
“The care home was clean and free from mal odour.” from the report
Infection control
Inspectors were assured that the home was using protective equipment safely, following distancing rules, providing testing and keeping its infection control policy up to date.
“We were assured that the provider was using PPE effectively and safely.” from the report
Inspectors raised no specific concerns in this report.
- 01How are visitors currently tested and screened before entering the home?
- 02How is the home managing staffing pressures, and have these affected people living there?
- 03How are staff trained and checked to make sure protective equipment is used safely?
- 04How can families visit now, including through the essential care giver role?
- 05How are people supported to keep in contact with family and friends?
This was a targeted inspection of infection prevention and control and COVID-19-related staffing pressures; the service was inspected but not rated and the other key questions were not assessed. This explanation was written from the published report of 5 February 2022 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
What inspectors found, February 2021
Woodside Nursing and Residential Care Home was inspected but not rated; inspectors found good COVID-19 infection control arrangements.
This was an announced, targeted inspection on 14 January 2021. It looked only at infection prevention and control because the home had a coronavirus outbreak.
Inspectors found the home was clean and had safe processes for visitors and professionals entering and leaving. Staff were allocated to people with positive COVID-19 results to help reduce infection spread.
The home was assured in all nine infection control areas checked, including testing, personal protective equipment, admissions, hygiene and managing outbreaks. Inspectors also signposted the provider to resources to develop its approach.
The service was inspected but not rated. This report does not give an overall rating or show that the wider quality of care was assessed.
Clean surroundings
Inspectors found the home was clean, with pleasant aromas, and that redecoration was continuing to support infection control.
“The home was clean and there were pleasant aromas about the home.” from the report
Safe entry arrangements
There were good processes for staff and visiting professionals to enter and leave safely.
“There were good processes for staff and visiting professionals to enter and leave the home in a safe way.” from the report
Reducing infection spread
Staff were allocated to support people with positive COVID-19 results, helping to reduce the risk of spreading infection.
“Staff were being allocated to only support those people who had positive COVID19 results in order to reduce the spread of the infection.” from the report
Plans for people needing support to isolate
The registered manager had plans for people with mental health needs who might not agree to isolate after a positive test.
“The registered manager had made effective plans to support people who had mental health needs and who would not agree to isolate” from the report
Infection controls checked
Inspectors were assured that the provider had arrangements covering visitors, shielding, admissions, PPE, testing, hygiene, outbreaks and its infection control policy.
“We were assured that the provider was making sure infection outbreaks can be effectively prevented or managed.” from the report
Further development suggested
minorInspectors signposted the provider to resources to develop its infection control approach. The report does not give more detail about what needed development.
“We have also signposted the provider to resources to develop their approach.” from the report
- 01What infection control improvements did you make after inspectors signposted you to further resources?
- 02How do you currently manage visitors, including checks and safe entry and exit?
- 03How do you separate staff when supporting people with positive COVID-19 results or other infections?
- 04How do you support someone with mental health needs who does not agree to isolate after a positive test?
- 05How often are staff and residents tested, and how are the results used to manage outbreaks?
This was a targeted inspection of infection prevention and control during a coronavirus outbreak; the service was inspected but not rated and the other areas of care were not assessed. This explanation was written from the published report of 6 February 2021 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Woodside Nursing and Residential Care Home
5 rated inspections over 3 years: the service has held its Good rating throughout.
- February 2022Inspected but not ratedcurrent ratingSafe: Inspected but not rated
Read what inspectors found at Woodside Nursing and Residential Care Home →
- February 2021Inspected but not ratedSafe: Inspected but not rated
Read what inspectors found at Woodside Nursing and Residential Care Home →
- January 2018Goodup from InadequateSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement
- November 2017Inadequatestayed InadequateSafe: Requires improvementEffective: GoodCaring: GoodResponsive: Requires improvementWell-led: Inadequate
- October 2017Inadequatedown from Requires improvementSafe: InadequateEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Inadequate
- April 2016Requires improvementdown from GoodSafe: Requires improvementEffective: GoodCaring: GoodResponsive: Requires improvementWell-led: Requires improvement
- March 2015GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- August 2014
Report published without a new overall rating.
- June 2014
Report published without a new overall rating.
- March 2014
Report published without a new overall rating.
- January 2014
Report published without a new overall rating.
- May 2013
Report published without a new overall rating.
- January 2013
Report published without a new overall rating.
- March 2012
Report published without a new overall rating.
- June 2011
Report published without a new overall rating.
- January 2011
Registered with the Care Quality Commission on 13 January 2011.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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