CQC report explained · a residential care home
What the CQC found at Woodside
Rated Good: inspectors found the home performing well and meeting their expectations.
- Safe?
- Good
- Risks, medicines, staffing and safeguarding were managed appropriately. Inspectors found fire doors wedged open, but the issue was raised and resolved immediately.
- Effective?
- Good
- People's needs and nutrition were assessed, and they were supported to access healthcare. Staff were up to date with general training, but specialist training was limited, particularly for eating disorders.
- Caring?
- Good
- Staff had positive relationships with people and respected their choices, dignity, independence and pronouns. People were involved in decisions about their care.
- Responsive?
- Good
- Care plans recorded people's needs, preferences and communication requirements. People and relatives were involved in care planning, and meaningful activities were planned.
- Well-led?
- Good
- The registered manager had oversight of the service. Audits, action plans, care plan reviews, staff meetings and supervision were in place.
What inspectors found, November 2022
Woodside was rated Good overall; inspectors found kind, person-centred care, but fire doors were wedged open and specialist training was limited.
This was the first inspection since the service registered. It was unannounced and took place on 5 October 2022. Two inspectors spoke with three young people and eight staff, and reviewed care records, medicine records, recruitment files and quality checks.
The home supported five young people with complex mental health needs. Inspectors rated all five areas Good. They found people were safe, treated with respect, involved in their care and supported to build independence and life skills.
There were two points to watch. Fire doors were found wedged open, but this was raised with the provider and fixed immediately. Staff had general training, but inspectors recommended more specialist training in eating disorders. This was the first inspection, so there was no previous rating to compare.
Person-centred care
Care plans recorded people's likes, dislikes, needs and preferences. People and relatives were involved in planning care.
“Care plans were person centred. People's likes, dislikes, needs and preferences were all recorded.” from the report
Kind relationships
Inspectors saw positive relationships between staff and people. People spoke positively about the support they received.
“We observed staff had developed good, positive relationships with people.” from the report
Promoting independence
People were encouraged to make everyday choices, develop life skills and take increasing responsibility where appropriate.
“People were supported and encouraged to be independent and to develop life skills whilst also managing their mental health.” from the report
Good oversight
The home used audits and action plans to monitor quality and identify improvements. Care plans and risk assessments were reviewed regularly.
“Quality assurance checks to cover all aspect of the service were in place.” from the report
Fire doors
seriousInspectors found fire doors wedged open. The issue was raised during the visit and was fixed immediately, but families should check how this is now monitored.
“however during the inspection we found fire doors wedged open.” from the report
Specialist staff training
needs fixingStaff had completed general training, but inspectors found limited specialist training. They recommended reviewing training available for eating disorders.
“Staff told us the service did not provide adequate specialist training in eating disorders which would help them provide the appropriate support to the people using the service.” from the report
- 01What action has been taken to make sure fire doors are not wedged open?
- 02What specialist training do staff now receive in eating disorders?
- 03How are incidents reviewed, and how are lessons shared with staff?
- 04How will my relative and our family be involved in reviewing the care plan?
- 05How are staffing levels worked out for each young person's needs?
This was an unannounced first inspection that assessed all five CQC questions, including the care provided and the premises. This explanation was written from the published report of 17 November 2022 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Woodside
Each visit the CQC has published, newest first, back to the day the home was registered.
- November 2022Goodcurrent ratingSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- September 2020
Registered with the Care Quality Commission on 25 September 2020.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
Weigh the report against the rest
Fees, photos and reviews from families
How to read CQC ratings and reports
What to check when you visit
At least 100 live-in carers within about an hour of Kirklees
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £980 to £1,260 a week. 86 can care for a couple. 11 years' experience on average.
“Carla has been a god send with the implementation of bringing mum back home from respite care.”
“Primrose is a very kind and compassionate healthcare professional”
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.