CQC report explained · a nursing home
What the CQC found at Woodside Grange Care Home
Rated Good: inspectors found the home performing well and meeting their expectations.
What inspectors found, January 2022
Inspected but not rated; inspectors found good infection control arrangements for the home's COVID-19 designated setting.
This was an announced, targeted inspection on 11 January 2022. Inspectors checked whether the home was safely managing infection prevention and control as a designated setting for people discharged from hospital with COVID-19.
Inspectors found a separate red zone for people who tested positive, secure access, a separate arrival route and detailed arrangements for hospital handovers. The home had increased its capacity to up to 17 designated setting beds.
The home was clean and had enhanced cleaning schedules, plentiful personal protective equipment and trained staff. Visitors were screened, and the home was meeting the requirement for non-exempt staff and visiting professionals to be vaccinated.
The service was inspected but not rated. This report does not give an overall quality rating or ratings for most of the five areas CQC normally assesses.
Strong infection control
Inspectors found that the home had the knowledge, systems and equipment needed to reduce cross infection in the designated setting.
“The home had been successfully managing a designated setting and had demonstrated the knowledge and skills to keep people safe and avoid cross contamination.” from the report
Safe admissions
People arriving from hospital used a separate entrance, and the home received advance notice and a full handover before admission.
“There was an entrance specifically for people arriving into the red zone of the home from hospital to avoid them passing through any other area of the home.” from the report
Clean environment
The home was clean and tidy, with extra cleaning of frequently touched areas and staff assigned to clean within the red zone.
“The home was very clean and tidy. Enhanced cleaning schedules were in place which included regular cleaning of touch areas such as handrails and door handles to reduce the risk of cross infection.” from the report
PPE and training
Staff had infection control and PPE training, with clear reminders and enough PPE available in the red zone.
“There was a plentiful supply of PPE and additional PPE stations had been placed in the red zone to ensure staff had safe and easy access.” from the report
Inspectors raised no specific concerns in this report.
- 01How is the red zone arranged now, and how does its location affect people living in the other areas of the home?
- 02What measures are currently in place to manage staff pressures linked to COVID-19?
- 03How do you make sure hospital handovers are complete before someone is admitted?
- 04How are visitors screened and supported to visit people safely under the current arrangements?
- 05How do you check that staff and visiting professionals meet the vaccination requirements, unless exempt?
This was a targeted inspection of infection prevention and control under the Safe question only; the service was inspected but not rated and the other areas were not assessed. This explanation was written from the published report of 14 January 2022 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
What inspectors found, August 2021
Inspected but not rated; inspectors found strong infection control arrangements for the designated COVID-19 setting.
Inspectors visited the home on 9 August 2021. The visit was announced and targeted infection prevention and control because the home had been identified as a designated setting for people discharged from hospital with COVID-19.
They found the home had separate zones, clear signs and a separate entrance for people arriving in the COVID-19 area. Food, laundry, equipment and staff facilities had also been planned to reduce the risk of infection spreading.
The home was clean and had enhanced cleaning schedules. Staff had infection control and protective equipment training, there was plenty of protective equipment, and arrangements were in place for testing and safe visiting.
The service was inspected but not rated. This report does not give an overall rating or assess the other areas of care.
Careful handling of equipment
The provider had planned how food, laundry, bedding, towels, crockery and equipment would be handled safely.
“Careful thought had gone in to how food would be safely transported and how contaminated laundry would be handled.” from the report
Clean environment
Inspectors found the home clean and tidy, with extra cleaning of frequently touched areas.
“The home was very clean and tidy. Enhanced cleaning schedules were in place which included regular cleaning of touch areas such as handrails and door handles” from the report
Staff training and supplies
Staff had training in protective equipment and infection control. Inspectors found plentiful protective equipment and extra stations in the designated area.
“There was a plentiful supply of PPE and additional PPE stations had been placed in the 'red zone' to ensure staff had safe and easy access.” from the report
Inspectors raised no specific concerns in this report.
- 01What infection prevention and control arrangements are in place now, and how have they changed since this inspection?
- 02How are new admissions assessed and kept separate if they have an infection?
- 03How do you make sure staff receive current infection control and protective equipment training?
- 04How are visits arranged when a resident is receiving end-of-life care or needs an essential care giver?
- 05What recent inspection information is available about care, staffing, medicines, activities and management, which this targeted inspection did not assess?
This was an announced targeted inspection of infection prevention and control for the designated COVID-19 setting; the service was inspected but not rated and the other areas were not assessed. This explanation was written from the published report of 17 August 2021 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Woodside Grange Care Home
7 rated inspections over 5 years: the service has held its Good rating throughout.
- January 2022Inspected but not ratedcurrent ratingSafe: Inspected but not rated
- August 2021Inspected but not ratedSafe: Inspected but not rated
- February 2021Inspected but not ratedSafe: Inspected but not rated
- January 2021GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement
- December 2020Inspected but not ratedSafe: Inspected but not rated
- January 2020Requires improvementstayed Requires improvementSafe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Requires improvement
- December 2018Requires improvementstayed Requires improvementSafe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement
- December 2017Requires improvementdown from GoodSafe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Requires improvement
- March 2017Goodup from Requires improvementSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- July 2016Requires improvementdown from GoodSafe: Requires improvement
- October 2015GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement
- January 2014
Report published without a new overall rating.
- December 2012
Report published without a new overall rating.
- June 2012
Report published without a new overall rating.
- June 2011
Report published without a new overall rating.
- January 2011
Registered with the Care Quality Commission on 24 January 2011.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
Weigh the report against the rest
Fees, photos and reviews from families
How to read CQC ratings and reports
What to check when you visit
45 live-in carers within about an hour of Stockton-on-Tees
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £980 to £1,190 a week. 40 can care for a couple. 10 years' experience on average.
“I found Alison to be kind , caring helpful concencious... Alison has a heart of gold”
“Petty introduced herself to Mum every time she was caring for her and responded very quickly to Mum if she was distressed in the night.”
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.