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CQC report explained · a residential care home

What the CQC found at Woodlands

Requires improvementpublished 26 May 2021, 5 years ago

Rated Requires improvement: inspectors found the home was not performing as well as it should and told it what to change.

The five questions inspectors ask
Safe?
Requires improvement
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Requires improvement
Is the home run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC has not yet published an inspection report for Woodlands.

The story over the years

Every inspection of Woodlands

7 rated inspections over 6 years: the service has slipped, from Good to Requires improvement.

  1. May 2021Requires improvementcurrent ratingup from Inadequate
    Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement
  2. January 2021Inadequatedown from Good
    Safe: InadequateEffective: Requires improvementWell-led: Inadequate
  3. January 2019Goodup from Requires improvement
    Safe: GoodEffective: GoodWell-led: Good
  4. January 2018Requires improvementstayed Requires improvement
    Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Requires improvement
  5. May 2017Requires improvementdown from Good
    Safe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Requires improvement
  6. October 2016Goodstayed Good
    Safe: Requires improvement
  7. October 2015Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  8. July 2022

    Registered with the Care Quality Commission on 20 July 2022.

Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.

Next steps

Weigh the report against the rest

Care at home

At least 100 live-in carers within about an hour of Enfield

These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.

Most charge £980 to £1,260 a week. 79 can care for a couple. 11 years' experience on average.

“Over the time he spent with them he got to know our parents very well and became like part of the family, even joining in family celebrations.”
Alison S., about Abdu M.
“Charity would take Nan on holidays day trips and shopping adventures”
Bateman S., about Charity N.
See live-in carers near EnfieldProfiles, rates and reviews are free to look at.

Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.