CQC report explained · a nursing home
What the CQC found at Wimbledon Beaumont
Rated Good: inspectors found the home performing well and meeting their expectations.
What inspectors found, May 2022
Wimbledon Beaumont is rated Good overall, but inspectors found staffing was not always enough and rated safety Requires Improvement.
This was an unannounced full inspection on 31 March 2022. Inspectors spoke with people, relatives, staff and managers, reviewed records and observed care. They also checked infection prevention and control.
The home cared for 44 people, with places for up to 49. Inspectors found kind and respectful care, personalised care plans, suitable activities, good support with food and healthcare, and safe medicines practice.
The main concern was staffing. Inspectors were not assured that there were always enough staff to meet people's needs or provide meaningful engagement. Quality checks also needed more detail. The overall rating stayed Good, but Safe fell from Good to Requires Improvement.
Kind and respectful care
Inspectors found that staff built good relationships and supported people with dignity, respect and independence.
“People were well cared for by staff that established a good rapport.” from the report
Safe medicines practice
Medicines were given at the prescribed times. Staff checked records, sought consent and followed safe procedures.
“Medicines were administered to people at the times they needed them and in line with prescribing guidelines.” from the report
Staff training
Training was relevant to staff roles and records showed regular competency checks in areas such as medicines and moving and handling.
“Staff received regular training that was relevant to their roles.” from the report
Personalised activities
The home offered a range of activities, including separate dementia activities and one-to-one support. People's views helped shape the programme.
“A range of activities were on offer for people.” from the report
Staffing levels
seriousInspectors saw staff were busy and people sometimes had little engagement while staff provided personal care. The home was asked to review staffing against people's dependency and evacuation needs.
“We were not assured that current staffing levels were enough to meet people's needs; nor to always allow for periods of meaningful engagement.” from the report
Quality checks lacked detail
needs fixingSome audits and checks did not clearly show what had been reviewed or what action was needed. The provider said it would improve its governance systems.
“Some improvements were required to the home's quality assurance checks and audit systems.” from the report
- 01What staffing levels are in place on each shift now, including at busy times and when agency staff are used?
- 02How have you acted on the recommendation to review dependency levels and staffing?
- 03How do you make sure people receive meaningful engagement when staff are providing personal care?
- 04Have the updated personal emergency evacuation plans been tested, and are enough staff available to use them safely?
- 05What changes have been made to the quality audits and medicines competency checks since the inspection?
This was an unannounced full inspection covering all five key questions, including infection prevention and control; the inspection was prompted partly by concerns about staffing, stimulation and the working culture. This explanation was written from the published report of 24 May 2022 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
What inspectors found, December 2020
Inspected but not rated; inspectors were assured that infection prevention and control measures were safe.
The inspection took place on 24 November 2020 and was announced. It was a targeted inspection looking only at infection prevention and control because of coronavirus risks.
Inspectors found strong measures to reduce infection risks. These included visitor screening, face coverings, testing, isolation, use of personal protective equipment, cleaning schedules and regular checks by managers.
The home supported contact with families through a special visiting room, video calls and garden visits. The report says the home was following safe infection prevention and control procedures.
The home was inspected but not rated. This means the inspection did not give an overall quality rating or assess all five areas of care.
Visitor infection controls
Visitors were screened, asked to clean their hands and wear face coverings. Visits were arranged to reduce the risk of infection spreading through the home.
“All visitors were required to have their temperature checked, wash their hands and wear a face covering on arrival at the care home.” from the report
Testing and isolation
People entering the home were tested and isolated. People already living there who had symptoms were also isolated, and regular testing was in place.
“People continued to be assessed twice daily for symptoms of Covid-19, including having their temperature checked.” from the report
Clean environment
The home had recorded cleaning schedules, including frequent cleaning of high-touch areas. Inspectors saw this cleaning taking place.
“Housekeeping staff were required to clean these high touch areas at least twice daily, which we observed happen during our inspection.” from the report
Inspectors raised no specific concerns in this report.
- 01What are the current rules for family visits, and are visits still available in different ways?
- 02How are new residents and residents with symptoms tested and supported during isolation?
- 03How often are staff tested, and how do you check that staff use PPE correctly?
- 04What cleaning checks are carried out each day, especially for high-touch areas?
- 05What is the home's current overall CQC rating, given that this inspection was not rated?
This was a targeted inspection of infection prevention and control only; it did not assess the other areas of care or give an overall rating. This explanation was written from the published report of 12 December 2020 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Wimbledon Beaumont
5 rated inspections over 7 years: the service has held its Good rating throughout.
- May 2022Goodcurrent ratingSafe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- December 2020Inspected but not ratedSafe: Inspected but not rated
- September 2019Goodup from Requires improvementSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- September 2018Requires improvementdown from GoodSafe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: Requires improvementWell-led: Requires improvement
- July 2017Goodstayed GoodSafe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- April 2015GoodSafe: GoodEffective: GoodCaring: Requires improvementResponsive: GoodWell-led: Good
- January 2014
Report published without a new overall rating.
- November 2012
Report published without a new overall rating.
- February 2011
Registered with the Care Quality Commission on 15 February 2011.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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