CQC report explained · a residential care home
What the CQC found at Wilton Lodge - Care Home
Rated Good: inspectors found the home performing well and meeting their expectations.
What inspectors found, February 2022
Wilton Lodge was inspected but not rated; inspectors found mostly suitable COVID-19 controls, but some PPE access and cleaning records needed improvement.
This was an unannounced, targeted inspection on 3 February 2022. Inspectors looked at infection prevention and control, visiting arrangements, and whether COVID-19 staffing pressures affected care.
Inspectors were assured about visiting, testing, admissions, shielding, social distancing, infection outbreak management and the infection control policy. Staff had received infection control training and COVID-19 vaccination was required for deployment.
There were two shortfalls. PPE was not always easy for staff to access, and not all cleaning of areas such as office equipment and high-touch points was recorded. The home said it was reviewing PPE locations and updating cleaning records.
The home was inspected but not rated. This inspection did not provide a full rating of the quality of care.
Visiting arrangements
Visits were arranged in line with government guidance.
“Visits were arranged in line with government guidance.” from the report
Regular testing
People living in the home and staff were included in a regular testing programme.
“People and staff were part of a regular testing programme.” from the report
Outbreak arrangements
Inspectors were assured that infection outbreaks could be prevented or managed effectively.
“We were assured the provider was making sure infection outbreaks can be effectively prevented or managed.” from the report
PPE access
needs fixingPPE was not always easily accessible for staff. The registered manager said PPE station locations were being reviewed.
“PPE was not always easily accessible for staff.” from the report
Cleaning records
needs fixingNot all cleaning was recorded, including cleaning of office equipment and high-touch points. The home said it would add information to its documents.
“Not all cleaning was recorded, for example office equipment and high touch points.” from the report
- 01Where are PPE stations now located, and how do you make sure staff can access PPE easily?
- 02How do you now record cleaning of office equipment and high-touch points?
- 03What infection control training have staff completed, and when is it refreshed?
- 04How are residents and staff included in the regular testing programme?
- 05How do you manage visits and admissions when there is an infection risk?
This was an unannounced targeted inspection of infection prevention and control, visiting arrangements and staffing pressures; it did not provide ratings for the other four questions. This explanation was written from the published report of 17 February 2022 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
What inspectors found, January 2021
Wilton Lodge was inspected but not rated; inspectors were assured that infection control arrangements were safe during the coronavirus outbreak.
This was an announced, targeted inspection on 17 December 2020. It focused on infection prevention and control because the home had a coronavirus outbreak.
Inspectors found good practice. Visitors had their temperatures taken and provided track and trace information. People who tested positive for COVID-19 were identified for barrier nursing, and staff worked on designated floors with designated residents.
Inspectors were assured that the home used personal protective equipment safely, followed shielding and social distancing rules, supported testing, and had arrangements to prevent or manage outbreaks. The home was inspected but not rated, so this report does not give an overall Good or Requires Improvement rating.
Visitor checks
Visitors had their temperatures checked and provided the required track and trace information before entering.
“Visitors temperatures were taken, and track and trace information required before entry.” from the report
Managing positive cases
Residents who tested positive for COVID-19 were identified for barrier nursing.
“Each COVID positive resident had a butterfly on their door identifying they were being barrier nursed.” from the report
Staff allocation
Staff worked on designated floors and with designated residents, helping the home manage infection risks.
“Staff worked on a designated floor of the home and with designated residents.” from the report
Infection control
Inspectors were assured that the home used PPE safely, supported testing and had arrangements to prevent or manage outbreaks.
“We were assured that the provider was making sure infection outbreaks can be effectively prevented or managed.” from the report
Further development identified
minorInspectors signposted the provider to resources to develop its approach. The report does not explain what specific changes were needed.
“We have also signposted the provider to resources to develop their approach.” from the report
- 01What changes have you made since inspectors signposted you to resources to develop your infection prevention and control approach?
- 02How do you currently identify and care for residents who test positive for COVID-19 or another infection?
- 03How are staff allocated to floors and residents when there is an infection risk?
- 04What are your current visiting checks, including temperature checks and track and trace information?
- 05How do you arrange testing for residents and staff, and how do you manage an outbreak?
This was a targeted inspection of infection prevention and control during a coronavirus outbreak; it was inspected but not rated and did not assess the other four questions. This explanation was written from the published report of 14 January 2021 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Wilton Lodge - Care Home
3 rated inspections over 2 years: the service has improved, from Requires improvement to Good.
- February 2022Inspected but not ratedcurrent ratingSafe: Inspected but not rated
- January 2021Inspected but not ratedSafe: Inspected but not rated
- January 2018Goodup from Requires improvementSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- December 2016Requires improvementstayed Requires improvementSafe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Requires improvement
- October 2015Requires improvementSafe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Requires improvement
- March 2014
Report published without a new overall rating.
- February 2014
Report published without a new overall rating.
- December 2012
Report published without a new overall rating.
- December 2011
Report published without a new overall rating.
- November 2010
Registered with the Care Quality Commission on 29 November 2010.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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