Skip to content
The Care Home DirectoryEvery care home in England

CQC report explained · a residential care home

What the CQC found at Willow House

Goodpublished 19 November 2025, 10 months ago

Rated Good: inspectors found the home performing well and meeting their expectations.

The report

We have not explained this report yet

The CQC has not yet published an inspection report for Willow House.

The story over the years

Every inspection of Willow House

2 rated inspections over 2 years: the service has held its Good rating throughout.

  1. May 2018Goodcurrent ratingstayed Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  2. December 2015Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  3. January 2022

    Registered with the Care Quality Commission on 28 January 2022.

Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.

Next steps

Weigh the report against the rest

This home

Fees, photos and reviews from families

Guide

How to read CQC ratings and reports

Guide

What to check when you visit

Care at home

At least 100 live-in carers within about two hours of Wiltshire

These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.

Most charge £1,020 to £1,300 a week. 82 can care for a couple. 12 years' experience on average.

Belinda B.
1 review
From £1,260 a week, 6 years caring
Based about 53 minutes from Wiltshire. Can care for a couple
Adelaide S.
2 reviews
From £1,540 a week, 10 years caring
Based about 65 minutes from Wiltshire. Can care for a couple
Rachel D.
1 review
From £1,092 a week, 8 years caring
Based about 69 minutes from Wiltshire
Nina R.
1 review
From £1,015 a week, 14 years caring
Based about 72 minutes from Wiltshire. Can care for a couple
“Linet became her carer and all changed, my daughter started eating, taking her medications and more important her happiness came back.”
Lita R., about Linet Wanjiku M.
“I cannot recommend Prisca highly enough, she is one in a million.”
Emily B., about Prisca S.
See live-in carers near WiltshireProfiles, rates and reviews are free to look at.

Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.