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CQC: Requires improvement

Whitehatch

Oldfield Road, Horley, RH6 7EP

Residential care home · 11 beds · Achieve Together

Street view · 2020
Street view · 2020 · Google
Weekly fee
Not published
area typical £1,655
CQC rating
Requires improvement
February 2022
Beds
11
residential
Family reviews
None yet
be the first

Compare with a live-in carer at home through PrimeCarers

The typical residential home in Surrey
£1,655a week

About £86,060 a year

For a couple, two places: £3,310 a week

PrimeCarersA live-in carer, at home
£1,050a week

The typical live-in carer near Surrey, set by the carer

Staying at home could cost about £605 a week less, £31,460 over a year

A couple can share one carer, about £1,355 a week, £1,955 a week less than two places.

See live-in carers near Horley
77 live-in carers on PrimeCarers within about an hour of Surrey

PrimeCarers runs this site. Carers on it are self-employed and set their own rates. Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them.

About Whitehatch

Whitehatch is a residential care home in Horley, in the Surrey council area, registered with the Care Quality Commission for up to 11 residents. It provides care for older people, younger adults, people with a learning disability or autism and people with a physical disability. It is run by Achieve Together, which operates 156 care homes in England. The home has been registered since September 2020.

At its latest inspection, published February 2022, the CQC rated Whitehatch Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so check the CQC report before you visit.

Whitehatch has not published its fees and has not yet told us what they are. Care homes in Surrey with a fee on record typically charge about £1,655 a week for residential care and £1,875 for nursing care, so expect a figure in that range and ask the home for a written quote.

There are 390 registered care homes in Surrey. The nearest to Whitehatch include 18 Wolverton Gardens, Horley (Active Prospects), Smallbrook Care Home and Smallbrook Care Home. A live-in carer at home, an alternative many families compare, typically costs about £1,120 a week across England.

Care provided

  • Residential care
  • Older people
  • Younger adults
  • Learning disabilities
  • Physical disabilities

Registration

Brand
Achieve Together
Registered with CQC
September 2020
Latest CQC rating
Requires improvement (February 2022)
Council area
Surrey
Town
Horley
Read the CQC inspection report, explained
The CQC inspection, explained
Safe?
Requires improvement
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Requires improvement
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Requires improvement
Are people treated with kindness and dignity?
Responsive?
Requires improvement
Is care built around the person? Care plans, activities, complaints.
Well-led?
Requires improvement
Is the home run well? The manager, the culture, how problems get found and fixed.
Rated Requires Improvement; inspectors found kind care and well-managed medicines, but safety, staffing, person-centred support and oversight were not consistent.

We read the full inspection report and explain what inspectors praised, what concerned them, and what it means for your family. Read the CQC report explained →

Fees

Whitehatch has not published its fees and has not yet told us what they are. Care homes in Surrey typically charge about £1,655 a week for residential care and £1,875 for nursing care. A live-in carer at home through PrimeCarers typically costs £1,050 a week, shown on each carer's profile.

Reviews

No reviews yet. If you know this home, yours would be the first and would help other families.

Common questions about Whitehatch

How much does Whitehatch cost?

Whitehatch has not published its fees. Care homes in Surrey typically charge about £1,655 a week for residential care and £1,875 for nursing care. Ask the home for a written quote.

What is the CQC rating for Whitehatch?

The Care Quality Commission rated Whitehatch Requires improvement in February 2022. The full inspection report is on the CQC website.

Does Whitehatch provide nursing care?

No. Whitehatch is registered as a care home without nursing. Staff provide personal care; visiting district nurses cover nursing needs.

Does Whitehatch offer dementia care?

Whitehatch is not registered with the CQC for dementia care. If dementia care is needed, filter the Surrey listing for homes that are.

How many residents does Whitehatch have?

Whitehatch is registered for up to 11 residents.

Care at home

77 live-in carers within about an hour of Surrey

These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.

Most charge £980 to £1,250 a week. 66 can care for a couple. 11 years' experience on average.

“Without his support we wouldn't have been able to navigate bringing and keeping Dad at home.”
Emma P., about Aman A.
“Not only has she looked after him beautifully, she has also been great company for him with lively conversation, kindness and humour.”
Clare M., about Zion S.
See live-in carers near SurreyProfiles, rates and reviews are free to look at.

Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.

PrimeCarersAnother option

Stay at home with a live-in carer near Horley

A carer moves in, so there is no move, no shared lounge and your own routine. Each carer’s profile shows their rate, experience and reviews, and you choose who to talk to.

77 live-in carers on PrimeCarers within about an hour of Surrey
Live-in, a week
typically £1,050
A couple sharing one carer about £1,355
Smallbrook Care Home, Horley

Smallbrook Care Home

Horley, RH6 · 0.4 km · 41 beds
CQC: Not yet rated
ResidentialDementiaCare
Fee not published
Area typical £1,655 a week
No reviews yet
Or a live-in carer at home through PrimeCarers: typically £1,050 a week
Smallbrook Care Home, Horley

Smallbrook Care Home

Horley, RH6 · 0.4 km · 41 beds
CQC: Requires improvement
ResidentialDementiaWelltower
Fee not published
Area typical £1,655 a week
No reviews yet
Or a live-in carer at home through PrimeCarers: typically £1,050 a week

See all 156 care homes run by Achieve Together