CQC report explained · a nursing home
What the CQC found at Weston Favell Houses
Rated Good: inspectors found the home performing well and meeting their expectations.
What inspectors found, October 2017
Weston Favell Houses is rated Good; inspectors found safe, kind and personalised care with strong rehabilitation support.
This was an unannounced comprehensive inspection on 29 and 30 August 2017. Inspectors spoke with three people living in the home and 11 staff. They reviewed care records, staff recruitment files, training information, staffing rotas, complaints records and quality checks.
The home supported up to five people with acquired brain injuries. Three people were living there at the inspection. Inspectors found enough trained staff, safe medicines systems and suitable safeguarding and recruitment arrangements. People's risks, care needs and choices were recorded and reviewed.
People were treated with kindness and respect. They were supported with food, healthcare, activities, family contact and rehabilitation aimed at greater independence. The home had an open culture, an approachable manager and systems to check and improve quality.
Safe staffing and risk support
Inspectors found enough staff to provide planned activities, rehabilitation and timely support. Care plans helped people take positive risks while working towards independence.
“There were sufficient numbers of staff available to meet people's needs in a timely way.” from the report
Kind and respectful care
Staff knew people well and supported their choices, dignity and daily routines. People were treated compassionately and sensitively.
“People developed positive relationships with staff and were treated with compassion and respect.” from the report
Personalised rehabilitation
Care planning considered people's interests, beliefs and future goals. Activities were designed around both rehabilitation needs and leisure interests.
“The activity schedule was based upon people's rehabilitation requirements and interests, and activities were combined to provide people with a therapeutic mix” from the report
Open leadership
The report describes an open culture where people, relatives and staff could give feedback. Quality checks and audits were in place.
“The service had a positive ethos and an open culture.” from the report
Inspectors raised no specific concerns in this report.
- 01How would you assess and plan care for my relative before they move in?
- 02What rehabilitation activities would be available for my relative, and how would these link to their personal goals?
- 03How would you support my relative to take appropriate risks while staying safe and becoming more independent?
- 04What training and competency checks do staff have for medicines and acquired brain injury support?
- 05How would my relative and our family give feedback or raise a complaint, and how would you respond?
This was an unannounced comprehensive inspection covering all five key questions; the report says the home was also rated Good at the previous inspection in July 2015. This explanation was written from the published report of 11 October 2017 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Weston Favell Houses
2 rated inspections over 2 years: the service has held its Good rating throughout.
- October 2017Goodcurrent ratingstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- August 2015GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- January 2014
Report published without a new overall rating.
- December 2012
Report published without a new overall rating.
- February 2012
Report published without a new overall rating.
- May 2011
Registered with the Care Quality Commission on 10 May 2011.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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At least 100 live-in carers within about an hour of West Northamptonshire
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £980 to £1,280 a week. 87 can care for a couple. 12 years' experience on average.
“We can all fully relax around Nyarai and she feels like part of our family, which is no mean feat!”
“If you bump into her in the night on her way to the bathroom she will still inquire how you are and if everything is alright.”
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.