CQC report explained · a nursing home
What the CQC found at Weston Favell Houses
Rated Good: inspectors found the home performing well and meeting their expectations.
What inspectors found, October 2017
Rated Good; inspectors found safe, kind and personalised care, with all five areas rated Good.
The inspection took place on 29 and 30 August and 6 September 2017. The first visit was unannounced. Inspectors also spoke by telephone with a relative, and spoke with one person and 11 staff members. They reviewed care and medicines records for three people, staff recruitment records, training information, rotas, complaints and quality checks.
The home supported three people with acquired brain injuries. Inspectors found that people's needs were safely met. Care plans reflected individual needs and preferences, staff understood how to manage risks, medicines were given as prescribed and staffing levels were sufficient.
Inspectors found caring staff who respected people's choices, dignity and privacy. People were supported with healthy eating, healthcare, rehabilitation and activities. The home had an open culture, a visible manager and systems to monitor quality.
The home was rated Good in all five areas: Safe, Effective, Caring, Responsive and Well-led. It was also rated Good at the previous inspection in July 2015, so the report says it continued to be Good.
Safe staffing
Inspectors found enough staff to provide planned activities, rehabilitation and flexible support when people needed it.
“There were sufficient numbers of staff working within the home to support people with their planned activities and rehabilitation programmes.” from the report
Skilled staff
New staff completed brain injury training, and staff received ongoing supervision and appraisal.
“Staff training was relevant to their role and equipped them with the skills they needed to care for people living at the home.” from the report
Respectful care
Staff knew people well, offered choices and supported them in a calm and dignified way.
“Staff were observed speaking to people in a kind manner and offering people choices in their daily lives, for example what activities they wanted to take part in.” from the report
Personalised support
Care planning included people's interests, beliefs, values and goals. Activities were linked to both rehabilitation and leisure.
“The activity schedule was based upon people's rehabilitation requirements and interests, and activities were combined to provide people with a therapeutic mix that met both their support and leisure needs.” from the report
Open leadership
People, relatives and staff were encouraged to give feedback, and audits were used to identify areas for development.
“Quality assurance systems were in place to help drive improvements.” from the report
Inspectors raised no specific concerns in this report.
- 01How would you assess and support my relative's acquired brain injury needs before they move in?
- 02How would you help my relative work towards independence while managing risks?
- 03What rehabilitation, therapy and social activities would be included in my relative's individual programme?
- 04How would you involve our family in care planning, reviews and decisions about our relative's support?
- 05How do you check that staffing levels, medicines and staff training remain suitable for the people living here?
This was an inspection of all five key questions, using visits, discussions, records and quality checks; the report says the previous July 2015 rating was also Good. This explanation was written from the published report of 12 October 2017 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Weston Favell Houses
2 rated inspections over 2 years: the service has held its Good rating throughout.
- October 2017Goodcurrent ratingstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- September 2015GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- January 2014
Report published without a new overall rating.
- December 2012
Report published without a new overall rating.
- February 2012
Report published without a new overall rating.
- May 2011
Registered with the Care Quality Commission on 10 May 2011.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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At least 100 live-in carers within about an hour of West Northamptonshire
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £980 to £1,280 a week. 87 can care for a couple. 12 years' experience on average.
“We can all fully relax around Nyarai and she feels like part of our family, which is no mean feat!”
“If you bump into her in the night on her way to the bathroom she will still inquire how you are and if everything is alright.”
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.