CQC report explained · a nursing home
What the CQC found at Weston Favell Houses
Rated Good: inspectors found the home performing well and meeting their expectations.
What inspectors found, October 2017
Weston Favell Houses was rated Good; inspectors found safe, caring and personalised support, with the previous Good rating maintained.
Inspectors visited on 29 and 30 August and 12 September 2017. The first visit was unannounced. They spoke with people living in the home, a relative and staff, and reviewed care records, recruitment files, training records, rotas, complaints and quality checks.
The inspectors found that people's needs were safely met. There were enough staff, medicines were managed safely, and staff understood safeguarding and risk management. Staff supported people with food, healthcare, rehabilitation, activities and making their own choices.
People were treated with kindness, dignity and respect. Care was tailored to individual needs and goals. The home had an open culture, approachable management and systems to monitor quality. All five areas were rated Good, the same overall rating as at the inspection in July 2015.
Enough staff
Inspectors found staff available when people needed support, including for planned activities and rehabilitation.
“We observed that there were sufficient numbers of staff working within the home to support people with their planned activities and rehabilitation programmes.” from the report
Kind and respectful care
Staff knew people well, listened to their choices and supported them in a calm and dignified way.
“We observed that staff knew people well and engaged people in meaningful conversation.” from the report
Personalised rehabilitation
Care planning included people's interests, values and future goals. Activities were designed around both rehabilitation and leisure.
“The activity schedule was based upon people's rehabilitation requirements and interests and activities were combined to provide people with a therapeutic mix” from the report
Safe medicines support
Staff were trained and assessed before administering medicines, and inspectors found that people received medicines when they should.
“People's medicines were safely managed and the medicines management systems in place were understood and followed by staff.” from the report
Open leadership
The manager was visible and approachable. The home used meetings, surveys and audits to gather views and identify improvements.
“The service had a positive ethos and an open culture.” from the report
Inspectors raised no specific concerns in this report.
- 01How would you adapt the person's rehabilitation programme to their own goals, interests and level of independence?
- 02How do you review risks while supporting people to take positive risks and become more independent?
- 03How would you support the person's particular health needs, including any regular night-time checks or specialist healthcare?
- 04How are families kept informed and involved in care planning and progress?
- 05How can the person raise a complaint, and how would you show what action was taken?
This was an inspection of the overall service covering all five questions, including care, staffing, records, complaints and quality monitoring. This explanation was written from the published report of 18 October 2017 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Weston Favell Houses
2 rated inspections over 2 years: the service has held its Good rating throughout.
- October 2017Goodcurrent ratingstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- August 2015GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- January 2014
Report published without a new overall rating.
- May 2012
Registered with the Care Quality Commission on 11 May 2012.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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What to check when you visit
At least 100 live-in carers within about an hour of West Northamptonshire
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £980 to £1,280 a week. 87 can care for a couple. 12 years' experience on average.
“We can all fully relax around Nyarai and she feels like part of our family, which is no mean feat!”
“If you bump into her in the night on her way to the bathroom she will still inquire how you are and if everything is alright.”
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.