CQC report explained · a nursing home

What the CQC found at Westbourne Tower Care Home

Goodpublished 22 February 2023, 3 years ago

Rated Good: inspectors found the home performing well and meeting their expectations.

The five questions inspectors ask

Safe?: Good; Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?: Good; Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?: Good; Are people treated with kindness and dignity?
Responsive?: Good; Is care built around the person? Care plans, activities, complaints.
Well-led?: Good; Is the home run well? The manager, the culture, how problems get found and fixed.

The report

We have not explained this report yet

The CQC has not yet published an inspection report for Westbourne Tower Care Home.

The story over the years

Every inspection of Westbourne Tower Care Home

Each visit the CQC has published, newest first, back to the day the home was registered.

February 2023Goodcurrent rating
Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
February 2022Inspected but not rated
Safe: Inspected but not rated
June 2023
Registered with the Care Quality Commission on 1 June 2023.

Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.

Next steps

Weigh the report against the rest

This home

Fees, photos and reviews from families

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What to check when you visit

Care at home

37 live-in carers within about an hour of Bournemouth, Christchurch and Poole

These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.

Most charge £1,000 to £1,300 a week. 26 can care for a couple. 11 years' experience on average.

Maria Florentina L.

1 review

From £1,295 a week, 19 years caring

Based about 4 minutes from Bournemouth, Christchurch and Poole

Orobosa O.

2 reviews

From £1,085 a week, 15 years caring

Based about 9 minutes from Bournemouth, Christchurch and Poole. Can care for a couple

Beckee W.

1 review

From £1,400 a week, 2 years caring

Based about 11 minutes from Bournemouth, Christchurch and Poole. Can care for a couple

Gabriella L.

1 review

From £1,120 a week, 5 years caring

Based about 16 minutes from Bournemouth, Christchurch and Poole. Can care for a couple

“We could not have managed without her calm, reassuring presence and practical knowledge and skill in caring and supporting both my husband and the family and I.”

Pat A., about Gloria Z.

“I cannot recommend Prisca highly enough, she is one in a million.”

Emily B., about Prisca S.

See live-in carers near Bournemouth, Christchurch and PooleProfiles, rates and reviews are free to look at.

Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.