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CQC report explained · a residential care home

What the CQC found at West Melton Lodge

Requires improvementpublished 10 January 2023, 3 years ago

Rated Requires improvement: inspectors found the home was not performing as well as it should and told it what to change.

The five questions inspectors ask
Safe?
Requires improvement
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Requires improvement
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Requires improvement
Is care built around the person? Care plans, activities, complaints.
Well-led?
Requires improvement
Is the home run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC has not yet published an inspection report for West Melton Lodge.

The story over the years

Every inspection of West Melton Lodge

10 rated inspections over 6 years: the service has improved, from Inadequate to Requires improvement.

  1. January 2023Requires improvementcurrent ratingstayed Requires improvement
    Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: Requires improvementWell-led: Requires improvement
  2. May 2022Requires improvementup from Inadequate
    Safe: Requires improvementWell-led: Requires improvement
  3. September 2021Inadequatedown from Requires improvement
    Safe: InadequateWell-led: Inadequate
  4. January 2021Requires improvementstayed Requires improvement
    Safe: Requires improvementWell-led: Requires improvement
  5. February 2020Requires improvementstayed Requires improvement
    Safe: Requires improvementWell-led: Requires improvement
  6. December 2018Requires improvementstayed Requires improvement
    Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Requires improvement
  7. December 2017Requires improvementup from Inadequate
    Safe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Requires improvement
  8. May 2017Inadequatedown from Requires improvement
    Safe: InadequateEffective: InadequateCaring: Requires improvementResponsive: InadequateWell-led: Inadequate
  9. December 2016Requires improvementup from Inadequate
    Safe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Requires improvement
  10. August 2016Inadequate
    Safe: InadequateEffective: InadequateCaring: Requires improvementResponsive: Requires improvementWell-led: Inadequate
  11. June 2025

    Registered with the Care Quality Commission on 23 June 2025.

Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.

Next steps

Weigh the report against the rest

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Most charge £980 to £1,260 a week. 80 can care for a couple. 11 years' experience on average.

“Carla has been a god send with the implementation of bringing mum back home from respite care.”
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