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CQC report explained · a residential care home

What the CQC found at West Dean

Goodpublished 11 January 2020, 6 years ago

Rated Good: inspectors found the home performing well and meeting their expectations.

The five questions inspectors ask
Safe?
Good
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Good
Is the home run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC has not yet published an inspection report for West Dean.

The story over the years

Every inspection of West Dean

3 rated inspections over 5 years: the service has held its Good rating throughout.

  1. January 2020Goodcurrent ratingstayed Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  2. June 2017Goodstayed Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  3. April 2015Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: Requires improvementWell-led: Good
  4. February 2022

    Registered with the Care Quality Commission on 18 February 2022.

Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.

Next steps

Weigh the report against the rest

This home

Fees, photos and reviews from families

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Care at home

9 live-in carers within about an hour of Lincolnshire

These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.

8 can care for a couple. 10 years' experience on average.

Kamal preet S.
1 review
From £1,575 a week, 6 years caring
Based about 21 minutes from Lincolnshire. Can care for a couple
Sheila G.
1 review
From £1,043 a week, 13 years caring
Based about 33 minutes from Lincolnshire. Can care for a couple
Martin G.
1 review
From £1,208 a week, 15 years caring
Based about 37 minutes from Lincolnshire. Can care for a couple
Magdalena B.
1 review
From £1,120 a week, 7 years caring
Based about 42 minutes from Lincolnshire. Can care for a couple
“Martin was more than a carer, he managed the home and became my uncle's best friend, enriching his life during his last few years.”
Julie V., about Martin G.
“Magda was always positive and proactive about trying new things to keep dad busy. She also introduced new ideas for keeping dad healthy.”
Scot H., about Magdalena B.
See live-in carers near LincolnshireProfiles, rates and reviews are free to look at.

Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.