CQC report explained · a residential care home
What the CQC found at Werneth Lodge Care Home
Rated Good: inspectors found the home performing well and meeting their expectations.
- Safe?
- Good
- Inspectors were assured that infection risks were being managed through testing, PPE, cleaning, social distancing and self-isolation arrangements. They also found enough staff during the visit.
- Effective?
- Good
- This area was not assessed in this targeted inspection.
- Caring?
- Good
- This area was not assessed in this targeted inspection.
- Responsive?
- Good
- This area was not assessed in this targeted inspection.
- Well-led?
- Good
- This area was not assessed in this targeted inspection.
What inspectors found, February 2022
Inspected but not rated; inspectors found COVID-19 infection controls and staffing arrangements in place.
This was a targeted inspection on 4 February 2022. It looked mainly at infection prevention and control during the COVID-19 pandemic, and at whether staffing pressures were affecting care. The visit was announced 24 hours in advance.
Inspectors found testing, personal protective equipment, cleaning, social distancing and self-isolation arrangements in place. They were assured that the home was managing infection risks, including admissions, visitors and possible outbreaks.
The home had enough staff during the visit. Agency staff were used to cover gaps, and the provider said staffing pressures had not affected people's care.
The home was inspected but not rated. This means the report does not give an overall quality rating, or ratings for most of the five areas inspectors usually consider.
Infection control
The home had testing, PPE, hand hygiene information, social distancing and zoning arrangements for people who needed to self-isolate.
“Testing arrangements were in place for both staff and people using the service and were followed.” from the report
Clean environment
Inspectors found the home clean and tidy, with domestic staff working throughout the day.
“We observed the home to be clean and tidy, with domestic staff carrying out their duties throughout the day.” from the report
Staffing
Inspectors found enough staff to care for people safely. Agency staff were used when regular staff were unavailable.
“There were enough staff to care for people safely, with staff receiving additional infection control training during the pandemic.” from the report
Managing admissions
The home had arrangements for new admissions, including a negative COVID-19 test and a period of self-isolation.
“Appropriate arrangements were in place for new admissions, such as requesting confirmation of a negative COVID-19 test and completing a period of self-isolation.” from the report
Inspectors raised no specific concerns in this report.
- 01What infection control arrangements are in place now, and how have they changed since the COVID-19 outbreak mentioned in the report?
- 02What testing and PPE rules apply to visitors and essential care givers now?
- 03How many agency staff are currently being used, and how do you make sure staffing gaps do not affect people's care?
- 04What arrangements are used if a new resident needs to self-isolate?
- 05What is the current policy for visits during an infection outbreak?
This was a targeted inspection of infection prevention and control and COVID-19-related staffing pressures; it did not assess the other four key questions or give an overall rating. This explanation was written from the published report of 18 February 2022 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
What inspectors found, March 2021
Werneth Lodge Care Home was inspected but not rated; inspectors found good infection prevention and COVID-19 safety measures.
This was an announced, targeted inspection on 17 March 2021. It checked infection prevention and control measures during the coronavirus pandemic.
Inspectors were assured that the home used personal protective equipment safely, supported testing, followed shielding and distancing rules, and had suitable hygiene and cleaning arrangements. They were also assured that the infection control policy was up to date.
The home had designated staff, screened visitors by taking their temperatures, and supported contact with relatives through video calls, telephone calls, window visits and visits allowed under government guidance.
The service was inspected but not rated. This means the inspection did not give an overall quality rating or a rating for the other four questions.
Dedicated staff
The home used designated staff who only worked at this setting. This was part of its infection control arrangements.
“The home had designated staff that only worked at this setting.” from the report
Visitor screening
Visitors had their temperatures taken to help screen for COVID-19.
“All visitors temperatures were taken to help screen people for COVID-19.” from the report
Keeping families connected
People were supported to keep in regular contact with loved ones in several ways, including video calls, telephone calls and window visits.
“People were also supported to maintain regular contact with loved ones through video calls, telephone calls and visits at the window.” from the report
Infection control arrangements
Inspectors were assured that the home used PPE safely, provided access to testing and kept its infection prevention and control policy up to date.
“We were assured that the provider was using PPE effectively and safely.” from the report
Inspectors raised no specific concerns in this report.
- 01How are designated staff arrangements being maintained, and what happens if staff need to work elsewhere?
- 02How are visitors currently screened and supported to visit safely?
- 03How often are people living here and staff tested, and how are the results managed?
- 04How is PPE used and checked in daily care?
- 05How is the up-to-date infection prevention and control policy being followed in practice?
This was a targeted inspection of infection prevention and control during the coronavirus pandemic; the service was inspected but not rated and the other areas were not assessed. This explanation was written from the published report of 31 March 2021 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Werneth Lodge Care Home
3 rated inspections over a year: the service has improved, from Requires improvement to Good.
- February 2022Inspected but not ratedcurrent ratingSafe: Inspected but not rated
- March 2021Inspected but not ratedSafe: Inspected but not rated
- June 2018Goodstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- January 2018Goodup from Requires improvementSafe: GoodWell-led: Good
- December 2016Requires improvementSafe: GoodEffective: GoodCaring: GoodResponsive: Requires improvementWell-led: Requires improvement
- July 2014
Report published without a new overall rating.
- May 2013
Report published without a new overall rating.
- December 2012
Report published without a new overall rating.
- July 2012
Report published without a new overall rating.
- January 2011
Registered with the Care Quality Commission on 28 January 2011.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
Weigh the report against the rest
Fees, photos and reviews from families
How to read CQC ratings and reports
What to check when you visit
At least 100 live-in carers within about an hour of Oldham
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £980 to £1,260 a week. 92 can care for a couple. 10 years' experience on average.
“Primrose is a very kind and compassionate healthcare professional”
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.