CQC report explained · a nursing home
What the CQC found at Weavers Grange
Rated Good: inspectors found the home performing well and meeting their expectations.
What inspectors found, March 2023
Weavers Grange is rated Outstanding overall; inspectors found exceptionally responsive and well-led care, with some records, space and staffing issues.
Inspectors made an unannounced visit on 7 December 2022. They spoke with people, relatives, staff and health professionals. They observed care and reviewed care plans, medicines records, staff files and management records.
The home was rated Good for Safe, Effective and Caring. Inspectors found people were protected from abuse, received their medicines as prescribed, had suitable food and healthcare, and were treated with kindness, dignity and respect.
Responsive and Well-led were rated Outstanding. Inspectors found highly personalised care, creative activities, strong community links and an open culture. The home had systems to monitor quality and learn from incidents.
This was the first rated inspection since the new provider took over in October 2020. The previous provider's rating was Requires Improvement, published in June 2019.
Personalised care
Staff knew people's histories, preferences and support needs in detail. They helped people keep their independence and make choices about daily life.
“The level of detail in care plans meant that the staff team had an excellent understanding of people's physical, mental health, oral health and sensory needs” from the report
Meaningful activities
The home created unusual and individual activities based on people's past lives and interests. It also built links with local groups and community organisations.
“The service had gone the extra mile to find out what people had done in the past and arranged activities to support people to have exceptionally person-centred care.” from the report
Kind and respectful care
Inspectors saw positive interactions. Staff gave people time to communicate, supported their choices and treated them with dignity.
“Staff were kind and caring, our observations showed positive interactions and support.” from the report
Strong leadership
The management team was visible and approachable. The provider used audits, meetings and feedback to identify and make improvements.
“A strong and stable management, with a positive culture had been embedded at the service.” from the report
End of life support
End of life plans recorded people's wishes clearly. Staff received training for complex situations and worked with hospice and other professionals.
“People had access to excellent end of life care from a knowledgeable, compassionate and caring staff team.” from the report
Daily care records
needs fixingSome daily notes did not clearly show the support people had received. The management team had identified this and was supporting staff to improve the records.
“people's daily care notes did not always clearly evidence this support” from the report
Medicines room
needs fixingThe medicines room was very small and crowded. The provider was moving it to a new treatment room and buying two new medicines trolleys.
“The medicines room was very small and crowded.” from the report
Staffing consistency
minorStaff said there were enough people on duty, but some wanted more permanent staff and more time for one-to-one support. The manager was recruiting and trying to use consistent agency staff.
“There are enough staff, but I wish we had more permanent staff rather than relying on agency staff.” from the report
Activities on one floor
minorPeople on the Meadows floor wanted more activities. The manager had recognised this and was recruiting another activities worker.
“they would like the opportunity to take part in more activities.” from the report
- 01How are you checking that daily care notes clearly record the support each person receives?
- 02Has the new treatment room and the two new medicines trolleys been put in place?
- 03How many permanent care staff are now employed, and how often do you use agency staff?
- 04What extra activity support is available on the Meadows floor now?
- 05How will you involve our relative and family in care planning and feedback?
This was an unannounced inspection covering all five key questions, including care, premises, infection prevention and the home's management systems. This explanation was written from the published report of 8 March 2023 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
What inspectors found, February 2021
Weavers Grange: the supplied report is for Cedars Place, which was inspected but not rated; infection control arrangements were found to be safe.
The report provided is titled Cedars Place Care Home, not Weavers Grange. It describes a targeted, announced inspection on 18 January 2021.
Inspectors checked whether a separate 25-bed unit was ready to receive people discharged from hospital with a positive COVID-19 status. Nobody was living in that unit when inspectors visited.
The report says the home had followed government and Department of Health guidance. Staff had COVID-19 training, infection control procedures were in place, and inspectors were assured about testing, personal protective equipment, admissions and outbreak management.
This was not a full inspection rating. The service was marked 'Inspected but not rated', and the only question specifically reported on was Safe.
Infection control
Inspectors were assured that the home had arrangements to prevent and manage infections, including safe entry and exit procedures.
“We were assured that this service met good infection prevention and control guidelines as a designated care setting” from the report
Staff training
Staff had completed COVID-19 training and understood how to reduce the spread of the virus.
“Staff had completed training about COVID-19 and knew how to prevent the spread of the virus.” from the report
Safe admissions
The provider had plans for safe admissions and worked with other organisations to support admissions and discharges.
“The provider had a good working relationship with other organisations to ensure people would be admitted and discharged safely.” from the report
Communication and wellbeing
Plans were in place to support people with hearing or sight impairments. People would also have access to television, radio and video calls with relatives.
“During people's stay, their well-being would be supported with access to their own television and radio and the facility to video call relatives.” from the report
Inspectors raised no specific concerns in this report.
- 01Can you confirm that this CQC report relates to Weavers Grange, as the report itself names Cedars Place Care Home?
- 02What happened when people were actually admitted to the separate COVID-19 unit?
- 03What is the latest full CQC rating and inspection report for this home?
- 04How are communication needs supported for people who are hard of hearing or have a sight impairment?
- 05How are relatives supported to keep in contact with people staying at the home?
This was a targeted inspection of infection prevention and control arrangements for a planned COVID-19 designated care setting; it was not a full inspection and the service was not rated. This explanation was written from the published report of 12 February 2021 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Weavers Grange
3 rated inspections over 5 years: the service has improved, from Requires improvement to Outstanding.
- March 2023Outstandingcurrent ratingSafe: GoodEffective: GoodCaring: GoodResponsive: OutstandingWell-led: Outstanding
- February 2021Inspected but not ratedSafe: Inspected but not rated
- June 2019Requires improvementstayed Requires improvementSafe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Requires improvement
- January 2018Requires improvementSafe: GoodEffective: Requires improvementCaring: GoodResponsive: Requires improvementWell-led: Good
- October 2020
Registered with the Care Quality Commission on 21 October 2020.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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35 live-in carers within about an hour of Essex
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £1,020 to £1,260 a week. 25 can care for a couple. 10 years' experience on average.
“Not only was she professional, polite and efficient but she bought a lovely smile and laughter to my parents home.”
“She brought fun and stimulation into mums life.”
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.