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CQC: Requires improvement

Waterloo House

3 Nelson Gardens, Stoke, Plymouth, PL1 5RH

Residential care home · 20 beds · Vivacare

Street view · 2024
Street view · 2024 · Google
Weekly fee
Not published
area typical £1,193
CQC rating
Requires improvement
September 2025
Beds
20
residential
Family reviews
None yet
be the first

Compare with a live-in carer at home through PrimeCarers

The typical residential home in Plymouth
£1,193a week

About £62,036 a year

For a couple, two places: £2,386 a week

PrimeCarersA live-in carer, at home
£1,120a week

A typical live-in week, set by the carer

A similar price for one person. At home, the carer you choose looks after only you.

A couple can share one carer, about £1,355 a week, £1,031 a week less than two places.

See live-in carers near Plymouth
9 live-in carers on PrimeCarers within about an hour of Plymouth

PrimeCarers runs this site. Carers on it are self-employed and set their own rates. Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them.

About Waterloo House

Waterloo House is a residential care home in Plymouth, registered with the Care Quality Commission for up to 20 residents. It provides care for younger adults and people with mental health needs. It is run by Vivacare, which operates 4 care homes in England. The home has been registered since April 2011.

At its latest inspection, published September 2025, the CQC rated Waterloo House Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so check the CQC report before you visit.

Waterloo House has not published its fees and has not yet told us what they are. Care homes in Plymouth with a fee on record typically charge about £1,193 a week for residential care and £1,417 for nursing care, so expect a figure in that range and ask the home for a written quote.

There are 87 registered care homes in Plymouth. The nearest to Waterloo House include Drake Nursing Home, Astor Hall and Camellia House, 1 of which has a fee on record. A live-in carer at home, an alternative many families compare, typically costs about £1,120 a week across England.

Care provided

  • Residential care
  • Younger adults
  • Mental health

Registration

Registered with CQC
April 2011
Latest CQC rating
Requires improvement (September 2025)
Council area
Plymouth
Read the CQC inspection report, explained
The CQC inspection, explained
Waterloo House is rated Requires Improvement; inspectors found kind, responsive care but risks, premises and management systems needed improvement.

We read the full inspection report and explain what inspectors praised, what concerned them, and what it means for your family. Read the CQC report explained →

Fees

Waterloo House has not published its fees and has not yet told us what they are. Care homes in Plymouth typically charge about £1,193 a week for residential care and £1,417 for nursing care. A live-in carer at home through PrimeCarers typically costs £1,120 a week, shown on each carer's profile.

Reviews

No reviews yet. If you know this home, yours would be the first and would help other families.

Common questions about Waterloo House

How much does Waterloo House cost?

Waterloo House has not published its fees. Care homes in Plymouth typically charge about £1,193 a week for residential care and £1,417 for nursing care. Ask the home for a written quote.

What is the CQC rating for Waterloo House?

The Care Quality Commission rated Waterloo House Requires improvement in September 2025. The full inspection report is on the CQC website.

Does Waterloo House provide nursing care?

No. Waterloo House is registered as a care home without nursing. Staff provide personal care; visiting district nurses cover nursing needs.

Does Waterloo House offer dementia care?

Waterloo House is not registered with the CQC for dementia care. If dementia care is needed, filter the Plymouth listing for homes that are.

How many residents does Waterloo House have?

Waterloo House is registered for up to 20 residents.

Care at home

9 live-in carers within about an hour of Plymouth

These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.

8 can care for a couple. 9 years' experience on average.

See live-in carers near PlymouthProfiles, rates and reviews are free to look at.

Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.

Drake Nursing Home, Plymouth

Drake Nursing Home

Plymouth, PL1 · 0.0 km · 32 beds
CQC: Good
NursingDementiaDarbyshire Care
Fee not published
Area typical £1,193 a week
No reviews yet
Or a live-in carer at home through PrimeCarers: typically £1,120 a week
PrimeCarersAnother option

Stay at home with a live-in carer near Plymouth

A carer moves in, so there is no move, no shared lounge and your own routine. Each carer’s profile shows their rate, experience and reviews, and you choose who to talk to.

9 live-in carers on PrimeCarers within about an hour of Plymouth
Live-in, a week
typically £1,120
A couple sharing one carer about £1,355
Astor Hall, Plymouth

Astor Hall

Plymouth, PL1 · 0.1 km · 26 beds
CQC: Good
ResidentialDementiaAstor Hall
Fee not published
Area typical £1,193 a week
No reviews yet
Or a live-in carer at home through PrimeCarers: typically £1,120 a week
Camellia House, Plymouth

Camellia House

Plymouth, PL3 · 0.2 km · 21 beds
CQC: Good
ResidentialDementiaVernsa Healthcare
Fee not published
Area typical £1,193 a week
No reviews yet
Or a live-in carer at home through PrimeCarers: typically £1,120 a week

See all 4 care homes run by Vivacare