CQC report explained · a residential care home
What the CQC found at Wakefield Road
Rated Good: inspectors found the home performing well and meeting their expectations.
- Safe?
- Good
- People were protected from abuse and avoidable harm. Medicines, risks, staffing, recruitment and infection control were managed well, and inspectors found a significant reduction in restrictive practices.
- Effective?
- Good
- People had detailed assessments and personalised support plans. Staff had relevant training and worked with health professionals to improve people's health and quality of life.
- Caring?
- Good
- Staff treated people with kindness, privacy, dignity and respect. People and their families were involved in decisions about care and daily life.
- Responsive?
- Good
- Support was adapted to people's communication needs, interests and preferences. The home supported family contact, new activities and ways for people to express their views.
- Well-led?
- Good
- Managers and staff promoted an open, person-centred culture. Quality checks were in place, families were involved, and the service worked positively with health and social care professionals.
What inspectors found, July 2022
Wakefield Road is rated Good; inspectors found kind, person-centred care and strong support for independence.
This was the first inspection since the service registered. It was unannounced and took place on 11 May 2022. One inspector and an Expert by Experience spoke with people, relatives, staff and visiting professionals, and checked care, medicine and management records.
The home supports up to six people with autism, mental health needs and learning disabilities. All six places were occupied. Inspectors found people were safe, treated with kindness and dignity, and supported by staff who understood their individual needs.
Inspectors found good care in all five areas: Safe, Effective, Caring, Responsive and Well-led. They saw evidence that people had more choice and independence, fewer restrictions, better family contact and opportunities to try new activities.
More independence
The home reduced restrictions and helped people gain more control over their lives. Staff used creative approaches to support people to try activities and experiences that had previously been considered too risky.
“Learning lessons to improve care was integral to the service. This resulted in a significant reduction in restrictive practices for all six people living at Wakefield Road.” from the report
Kind and respectful care
Inspectors observed positive relationships between people and staff. Staff understood people's communication styles and supported their privacy, dignity and choices.
“People received kind and compassionate care. Staff protected and respected people's privacy and dignity.” from the report
Individual communication support
Each person had a communication assessment and a tailored plan. Inspectors saw staff using these plans correctly in practice.
“Each person had a communication assessment completed with a Speech and Language Therapist. Bespoke person-centred communication plans were then created.” from the report
Good family involvement
Families were consulted during assessments, care planning and reviews. The report says family contact had increased for people using the home.
“People and their families were encouraged and empowered to be fully involved in the care provided.” from the report
Inspectors raised no specific concerns in this report.
- 01What is the current progress of the application for the new registered manager?
- 02How will you continue the reduction in restrictive practices for my relative?
- 03How do you make sure staff understand and follow my relative's communication plan?
- 04How are families involved in reviewing care plans and decisions about activities or daily routines?
- 05How do you maintain consistent staffing for each person, given that the home does not use agency staff?
This was the first inspection of a newly registered service and covered all five CQC questions, including infection prevention and control. This explanation was written from the published report of 13 July 2022 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Wakefield Road
Each visit the CQC has published, newest first, back to the day the home was registered.
- July 2022Goodcurrent ratingSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- August 2019
Registered with the Care Quality Commission on 19 August 2019.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
Weigh the report against the rest
Fees, photos and reviews from families
How to read CQC ratings and reports
What to check when you visit
At least 100 live-in carers within about an hour of Leeds
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £980 to £1,250 a week. 89 can care for a couple. 11 years' experience on average.
“Carla has been a god send with the implementation of bringing mum back home from respite care.”
“Took his time to learn about me read my care plan and to listen to me. great companionship with lots of laughing.”
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.