CQC report explained · a residential care home
What the CQC found at Trinity Lodge
Rated Good: inspectors found the home performing well and meeting their expectations.
- Safe?
- Good
- Inspectors were assured that the home managed infection risks, including visitors, admissions, protective equipment, testing, cleaning and possible outbreaks.
- Effective?
- Good
- Does the care work? Training, consent, food and drink, working with GPs and nurses.
- Caring?
- Good
- Are people treated with kindness and dignity?
- Responsive?
- Good
- Is care built around the person? Care plans, activities, complaints.
- Well-led?
- Good
- Is the home run well? The manager, the culture, how problems get found and fixed.
What inspectors found, March 2021
Inspected but not rated; inspectors found good infection control arrangements at Trinity Lodge during a targeted visit.
The inspection took place on 2 March 2021 and was announced. It was a targeted inspection during the coronavirus pandemic, focused on infection prevention and control.
Inspectors were assured that the home managed visitors, admissions, social distancing, protective equipment, testing and possible outbreaks safely. They also found the infection control policy was up to date.
The home was clean, with regular cleaning checks. People were supported to keep in touch with relatives through video calls, while changes were being made to a meeting room for safer visits.
The home was inspected but not rated. This means the visit did not give an overall quality rating or full ratings for all five areas of care.
Infection control
Inspectors were assured that the home had suitable arrangements to prevent and manage infections. This included social distancing, protective equipment and testing.
“We were assured the provider was making sure infection outbreaks can be effectively prevented or managed.” from the report
Clean environment
The home was clean and had regular checks. The laundry arrangements kept clean and soiled laundry separate.
“The home was clean and regular cleaning checks were in place.” from the report
Contact with relatives
People were supported to keep in touch with friends and relatives by video call. The home was also changing a meeting room to support safer visits.
“People were also supported to use video calls to maintain contact with their friends and relatives.” from the report
Testing and vaccination
Regular tests were completed for people and staff. People were being supported to have their first vaccine.
“Regular tests for people and staff were completed and people were being supported to have their first vaccine.” from the report
Inspectors raised no specific concerns in this report.
- 01What has changed since the inspection in March 2021 about infection control and outbreak management?
- 02How are visitors currently kept from catching or spreading infections?
- 03Was the meeting room change completed, and how are visits currently arranged?
- 04How are residents supported to keep in touch with relatives if they cannot have an in-person visit?
- 05How are testing and vaccination arrangements managed now?
This was a targeted inspection of infection prevention and control during the coronavirus pandemic; it was not a full inspection and the service was inspected but not rated. This explanation was written from the published report of 19 March 2021 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
What inspectors found, July 2019
Rated Good; inspectors found kind, personalised care, with some records and food safety details needing improvement.
This was an unannounced inspection of the home for up to 40 people living with dementia. There were 39 residents. Inspectors spoke with residents, relatives and staff, observed care, toured the home and checked care, medicine, staffing, complaints and quality records.
The home was rated Good in all five areas: Safe, Effective, Caring, Responsive and Well-led. Inspectors found enough trained staff, safe medicines systems, suitable care planning and good links with health professionals.
People were treated kindly and with respect. They had choices about daily life, food and activities, and relatives said visiting was flexible. Inspectors did identify some recording and food presentation issues, but the manager said these were corrected after the inspection.
Enough trained staff
Inspectors found there were enough staff with the skills and experience needed to provide care safely.
“There were enough staff with the appropriate skills, knowledge and experience to meet people's needs and provide effective care.” from the report
Kind and respectful care
Staff had warm relationships with residents and supported their dignity, privacy and independence.
“Staff interacted with people in a kind and respectful way and had established warm, friendly relationships with them.” from the report
Personalised activities
Residents were offered activities linked to their interests, including exercise, gardening, music and outings.
“People were offered opportunities to engage in activities and events they were interested in.” from the report
Safe medicines systems
Medicines were stored, recorded and given safely, with staff training and checks of their competence.
“People received their medicines as prescribed and medicine administration records (MAR) had been completed correctly.” from the report
Wrapped food could cause choking
needs fixingAn inspector saw a resident try to eat a cake while it was still wrapped. Managers told the kitchen to stop wrapping cakes and to check hydration stations more often.
“We observed one person take a cake from a hydration station and try to eat it with the wrapper on.” from the report
Fluid records lacked targets
needs fixingTwo care plans said fluid intake needed monitoring, but daily records did not state how much fluid was required. The manager said this was corrected after the inspection.
“daily records did not identify how much fluid people required.” from the report
Some care plans lacked detail
needs fixingThree care plans needed more information about managing specific health conditions. The manager said the missing information had been added after the inspection.
“We found three people's plans required more information about how specific conditions were managed.” from the report
- 01How do you now record the amount of fluid each person needs and monitor whether they receive it?
- 02How do you check that food and snacks in hydration stations are safe for people who may try to eat packaging?
- 03What extra information was added to the three care plans, and how often are these plans reviewed?
- 04How will you make sure activities remain matched to my relative's interests and abilities?
- 05How are families involved in care reviews and decisions about changing needs?
This was an unannounced planned inspection covering all five CQC questions, including the premises and care provided. This explanation was written from the published report of 6 July 2019 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Trinity Lodge
3 rated inspections over 4 years: the service has held its Good rating throughout.
- March 2021Inspected but not ratedcurrent ratingSafe: Inspected but not rated
- July 2019Goodstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- December 2016Goodstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- January 2015GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- May 2014
Report published without a new overall rating.
- November 2013
Report published without a new overall rating.
- February 2013
Report published without a new overall rating.
- November 2011
Report published without a new overall rating.
- November 2010
Registered with the Care Quality Commission on 25 November 2010.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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At least 100 live-in carers within about an hour of Coventry
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £950 to £1,260 a week. 80 can care for a couple. 11 years' experience on average.
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