What the CQC found at Trinity Fold

Inspectors found stronger leadership, better staff morale and more effective quality checks than at the previous inspection.

“Leadership and management had improved with the recent appointment of a new manager, which resulted in better outcomes for people and an increase in staff morale.” from the report

There were enough staff, risks were understood and medicines were ordered, stored and given safely.

“Medicines were ordered, stored, administered and disposed of safely.” from the report

Care plans had improved and gave staff more detailed information about people's needs, choices and preferences.

“Care plans had improved since the last inspection providing detailed information about people's needs and preferences and the support they required from staff.” from the report

People said activities had reduced after the activity organiser left. Inspectors found that, for much of the time, people had little to do apart from watching television.

“However, for the majority of the time people had little to occupy or interest them apart from the television, which some people could not see or hear due to the layout of the room.” from the report

Some end of life care plans did not record enough detail about people's preferences or wishes.

“However, some of these varied in the amount of detail recorded about the person's preferences or wishes in relation to end of life care.” from the report

The audits identified issues, but some records did not make clear whether the required actions had been completed.

“However, in some audits it was not always clear whether actions had been completed.” from the report