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CQC report explained · a nursing home

What the CQC found at The Willows Care Home

Goodpublished 26 February 2019, 7 years ago

Rated Good: inspectors found the home performing well and meeting their expectations.

The five questions inspectors ask
Safe?
Good
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Requires improvement
Is care built around the person? Care plans, activities, complaints.
Well-led?
Good
Is the home run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC has not yet published an inspection report for The Willows Care Home.

The story over the years

Every inspection of The Willows Care Home

2 rated inspections over 2 years: the service has held its Good rating throughout.

  1. March 2022Inspected but not ratedcurrent rating
    Safe: Inspected but not rated
  2. February 2019Goodstayed Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: Requires improvementWell-led: Good
  3. September 2016Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  4. February 2023

    Registered with the Care Quality Commission on 16 February 2023.

Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.

Next steps

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This home

Fees, photos and reviews from families

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Care at home

62 live-in carers within about an hour of Derbyshire

These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.

Most charge £1,010 to £1,260 a week. 51 can care for a couple. 12 years' experience on average.

Ernest C.
1 review
From £1,096 a week, 18 years caring
Based about 20 minutes from Derbyshire
Stephanie S.
2 reviews
From £1,155 a week, 15 years caring
Based about 27 minutes from Derbyshire. Can care for a couple
Nontando S.
1 review
From £1,204 a week, 18 years caring
Based about 37 minutes from Derbyshire. Can care for a couple
Adetumi B.
1 review
From £1,236 a week, 2 years caring
Based about 39 minutes from Derbyshire. Can care for a couple
“Ernest is an amazing professional carer who delivers care from the heart.”
Melanie B., about Ernest C.
“We particularly appreciate the companionship Dawn gives in the evenings when she plays cards and Scrabble with my mother.”
Sarah Y., about Dawn Z.
See live-in carers near DerbyshireProfiles, rates and reviews are free to look at.

Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.