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CQC report explained · a residential care home

What the CQC found at The Sylvester Care Centre

Goodpublished 9 February 2023, 3 years ago

Rated Good: inspectors found the home performing well and meeting their expectations.

The five questions inspectors ask
Safe?
Good
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Good
Is the home run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC has not yet published an inspection report for The Sylvester Care Centre.

The story over the years

Every inspection of The Sylvester Care Centre

5 rated inspections over 7 years: the service has improved, from Requires improvement to Good.

  1. February 2023Goodcurrent rating
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  2. March 2021Inspected but not rated
    Safe: Inspected but not rated
  3. January 2020Goodstayed Good
    Safe: GoodEffective: GoodWell-led: Good
  4. June 2017Goodup from Requires improvement
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  5. February 2017Requires improvementstayed Requires improvement
    Safe: Requires improvement
  6. May 2016Requires improvement
    Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: Requires improvementWell-led: Requires improvement
  7. January 2023

    Registered with the Care Quality Commission on 31 January 2023.

Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.

Next steps

Weigh the report against the rest

This home

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Care at home

32 live-in carers within about an hour of Blackpool

These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.

Most charge £980 to £1,250 a week. 31 can care for a couple. 12 years' experience on average.

Antoinette T.
2 reviews
From £1,120 a week
Based about 12 minutes from Blackpool. Can care for a couple
Don M.
1 review
From £1,204 a week, 6 years caring
Based about 30 minutes from Blackpool. Can care for a couple
Sarah K.
1 review
From £1,015 a week, 11 years caring
Based about 49 minutes from Blackpool. Can care for a couple
Tracy O.
1 review
From £1,260 a week, 25 years caring
Works in the Blackpool area. Can care for a couple
“Thanks to Tracy, Dad was always immaculately dressed and clean, his meals were all home cooked and nutritionally well balanced and his home was always kept really clean and tidy.”
Jackie S., about Tracy O.
“He developed a close affinity with Terence, spending time talking with him before he retired to bed and looking after his needs during the night.”
John P., about Rodrigo Javier B.
See live-in carers near BlackpoolProfiles, rates and reviews are free to look at.

Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.