CQC report explained · a residential care home
What the CQC found at The Stables Residential Care Home
Rated Good: inspectors found the home performing well and meeting their expectations.
What inspectors found, December 2020
Inspected but not rated; inspectors were assured that infection prevention and control arrangements were safe.
Inspectors visited the home on 07 December 2020. The visit was announced and focused on infection prevention and control during the coronavirus pandemic.
They were assured that visitors were prevented from spreading infections, social distancing and shielding rules were followed, and people were admitted safely. They were also assured about the use of personal protective equipment, testing, cleaning, outbreak management and the infection control policy.
The home supported people to keep in touch with relatives and faith groups. Staffing levels had been increased, and cleaning arrangements had been strengthened.
This report does not give a quality rating. It only reports on the infection prevention and control areas checked during this targeted inspection.
Keeping families in touch
People were supported to use video and telephone calls. Staff also kept some relatives updated daily about their family member's wellbeing.
“People were supported to maintain contact with people who were important to them.” from the report
Safe visiting
People could see and talk to relatives through a Perspex screen during some visits, helping maintain social distancing.
“People were able to see and talk to their relatives safely by using a Perspex screen during some visits to maintain social distancing.” from the report
Infection control
Cleaning schedules had been increased and specialist equipment was used for areas that were difficult to clean.
“Cleaning schedules had been increased to monitor cleanliness and staff compliance with the provider's infection control policy.” from the report
Support for staff
Staff had access to a confidential helpline, and their working hours and duties had been reviewed.
“A confidential helpline was available for staff to seek advice and support.” from the report
Inspectors raised no specific concerns in this report.
- 01How are relatives currently able to visit and keep in touch with people living in the home?
- 02How does the home currently provide testing and protective equipment for people and staff?
- 03What arrangements are in place now to prevent or manage an infection outbreak?
- 04How often are cleaning schedules checked, including areas that are difficult to clean?
- 05Where can we see the home's current ratings for care areas that were not covered by this inspection?
This was a targeted inspection of infection prevention and control during the coronavirus pandemic; it was not a full inspection of the other quality areas. This explanation was written from the published report of 22 December 2020 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
What inspectors found, January 2020
The Stables Residential Care Home is rated Good; inspectors found kind, personalised care, with fire-drill testing and staffing levels still being reviewed.
The inspection was unannounced and took place on 6 January 2020. One inspector spoke with all seven people living there, two relatives, staff, the provider and a healthcare professional. They also reviewed care plans, risk records, medicine records and health and safety checks.
The home was rated Good in all five areas: Safe, Effective, Caring, Responsive and Well-led. People said they were happy and staff knew them well. Inspectors found risks were managed, medicines were given as prescribed, people had choices, and care was personalised.
There were two areas to keep under review. Fire drills were not based on different fire scenarios or timed for zone evacuation. The provider also planned to review whether an extra staff member might be needed at busy times as people's needs increased.
The previous inspection, published on 17 July 2017, also rated the home Good. This inspection found that all five ratings remained Good.
Kind, personalised care
Staff were described as kind and caring. Inspectors saw reassuring, respectful interactions and found that staff understood people as individuals.
“Staff demonstrated a kind, caring and personalised approach toward people and gave support when needed.” from the report
Safe medicines support
Trained staff supported people with their prescribed medicines. Records showed medicines were given when needed.
“People had their prescribed medicines available to them and were supported with these by trained staff. Records showed people received their medicines when needed.” from the report
Clean and well-maintained home
The home was clean, tidy and free from odours. Inspectors found that this reduced the risk of infection.
“The home was clean and tidy and odour free. People were very happy with the levels of cleanliness maintained in the home.” from the report
Choice and independence
People could choose what to eat and drink, where to spend their time and what activities to do. Staff supported people to remain independent.
“People told us they were not constrained by set times or routines and could make choices about where they spent their time and what they did.” from the report
Responsive leadership
The providers were closely involved and audits were used to improve safety and quality. Inspectors found that identified problems were acted on promptly.
“The provider had systems of auditing the safety and quality of the service and undertook regular checks and audits.” from the report
Fire evacuation testing
needs fixingFire drills took place, but they did not test different fire scenarios or measure the time needed for zone evacuation. The provider said future drills would include timed scenarios.
“Whilst drills took place, these were not fire scenario based and the provider had not timed 'zone evacuation' to ensure enough staff were on shift to achieve this in the desired time.” from the report
Staffing review
minorInspectors found enough staff at the time, but some people's needs had increased and some required two staff for support. The provider planned to review whether another staff member was needed at busy times.
“The provider added they planned to undertake a review of people's dependency needs to assess whether an additional staff member might be needed at peak times of support needs.” from the report
- 01What was the outcome of the planned review of people's dependency needs, and are extra staff now used at busy times?
- 02Are fire drills now based on different scenarios and timed zone evacuations?
- 03If my relative needs two staff or specialist equipment, how will this be arranged on every shift?
- 04The home does not offer nursing care. How would you support my relative if they wanted to remain at the home at the end of life?
- 05How are people's individual activities, faith needs and family contact preferences recorded and reviewed?
This was an unannounced planned inspection covering all five key questions, the premises and the care provided; all ratings were assessed rather than carried forward. This explanation was written from the published report of 21 January 2020 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of The Stables Residential Care Home
3 rated inspections over 5 years: the service has held its Good rating throughout.
- December 2020Inspected but not ratedcurrent ratingSafe: Inspected but not rated
Read what inspectors found at The Stables Residential Care Home →
- January 2020Goodstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
Read what inspectors found at The Stables Residential Care Home →
- July 2017Goodstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- June 2015GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- August 2013
Report published without a new overall rating.
- September 2012
Report published without a new overall rating.
- August 2011
Report published without a new overall rating.
- December 2010
Registered with the Care Quality Commission on 30 December 2010.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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At least 100 live-in carers within about an hour of Warwickshire
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £950 to £1,260 a week. 77 can care for a couple. 11 years' experience on average.
“If you bump into her in the night on her way to the bathroom she will still inquire how you are and if everything is alright.”
“I have never met a person who is so kind and thinks about others before himself to such an extent as Chris Malagala.”
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