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CQC report explained · a residential care home

What the CQC found at The Rowans Care Home

Requires improvementpublished 1 March 2024, 2 years ago

Rated Requires improvement: inspectors found the home was not performing as well as it should and told it what to change.

The five questions inspectors ask
Safe?
Requires improvement
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Requires improvement
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Good
Is the home run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC has not yet published an inspection report for The Rowans Care Home.

The story over the years

Every inspection of The Rowans Care Home

4 rated inspections over 7 years: the service has slipped, from Good to Requires improvement.

  1. March 2024Requires improvementcurrent ratingdown from Good
    Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Good
  2. April 2022Goodstayed Good
    Safe: GoodWell-led: Good
  3. October 2018Goodstayed Good
    Safe: GoodEffective: GoodWell-led: Good
  4. October 2016Good
    Safe: GoodEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Good
  5. June 2026

    Registered with the Care Quality Commission on 1 June 2026.

Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.

Next steps

Weigh the report against the rest

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Care at home

At least 100 live-in carers within about an hour of Leicestershire

These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.

Most charge £980 to £1,260 a week. 82 can care for a couple. 12 years' experience on average.

Saneliso G.
1 review
From £1,127 a week, 18 years caring
Based about 5 minutes from Leicestershire. Can care for a couple
Eugene M.
1 review
From £1,260 a week, 17 years caring
Based about 6 minutes from Leicestershire. Can care for a couple
Omoikhefe Isabel O.
2 reviews
From £1,117 a week, 18 years caring
Based about 8 minutes from Leicestershire. Can care for a couple
Shuvai M.
1 review
From £1,232 a week, 40 years caring
Based about 10 minutes from Leicestershire. Can care for a couple
“If you bump into her in the night on her way to the bathroom she will still inquire how you are and if everything is alright.”
Caroline C., about Mary K.
“Together Earther and I supported her to die at home with great dignity and compassion and him to continue with life.”
Karen C., about Earther Simomo K.
See live-in carers near LeicestershireProfiles, rates and reviews are free to look at.

Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.