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CQC: Inadequate

The Pastures

1-4 The pastures, Yarmouth Road, Hales, NR14 6AB

Nursing home · 13 beds · Elizabeth Fitzroy Support

Street view · 2024
Street view · 2024 · Google
Weekly fee
Not published
area typical £1,554
CQC rating
Inadequate
July 2024
Beds
13
with nursing
Family reviews
None yet
be the first

Compare with a live-in carer at home through PrimeCarers

The typical nursing home in Norfolk
£1,554a week

About £80,808 a year

For a couple, two places: £3,108 a week

PrimeCarersA live-in carer, at home
£1,344a week

A typical week of live-in care for higher needs, such as hoisting or someone in bed most of the day

Staying at home could cost about £210 a week less, £10,920 over a year

A couple can share one carer, about £1,355 a week, £1,753 a week less than two places.

See live-in carers near Hales
13 live-in carers on PrimeCarers within about an hour of Norfolk

PrimeCarers runs this site. Carers on it are self-employed and set their own rates. Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them.

About The Pastures

The Pastures is a nursing home in Hales, in the Norfolk council area, registered with the Care Quality Commission for up to 13 residents. It provides care for older people, younger adults, people with a learning disability or autism, people with a physical disability and people with a sensory impairment. It is run by Elizabeth Fitzroy Support, which operates 17 care homes in England. The home has been registered since April 2011.

At its latest inspection, published July 2024, the CQC rated The Pastures Inadequate, which means the CQC found the service performing badly and has taken enforcement action. Ratings can change after a new inspection, so check the CQC report before you visit.

The Pastures has not published its fees and has not yet told us what they are. Care homes in Norfolk with a fee on record typically charge about £1,000 a week for residential care and £1,554 for nursing care, so expect a figure in that range and ask the home for a written quote.

There are 319 registered care homes in Norfolk. The nearest to The Pastures include Kittens Lane, Beauchamp House and Joseph House. A live-in carer at home, an alternative many families compare, typically costs about £1,120 a week across England.

Care provided

  • Nursing care
  • Older people
  • Younger adults
  • Learning disabilities
  • Physical disabilities
  • Sensory impairment

Registration

Brand
Elizabeth Fitzroy Support
Registered with CQC
April 2011
Latest CQC rating
Inadequate (July 2024)
Council area
Norfolk
Town
Hales
Read the CQC inspection report, explained
The CQC inspection, explained
Safe?
Inadequate
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Inadequate
Is the home run well? The manager, the culture, how problems get found and fixed.
Rated Inadequate and placed in special measures; inspectors found serious risks involving staffing, medicines, safe care and management.

We read the full inspection report and explain what inspectors praised, what concerned them, and what it means for your family. Read the CQC report explained →

Fees

The Pastures has not published its fees and has not yet told us what they are. Care homes in Norfolk typically charge about £1,000 a week for residential care and £1,554 for nursing care. A live-in carer at home through PrimeCarers typically costs £1,050 a week, shown on each carer's profile.

Reviews

No reviews yet. If you know this home, yours would be the first and would help other families.

Common questions about The Pastures

How much does The Pastures cost?

The Pastures has not published its fees. Care homes in Norfolk typically charge about £1,000 a week for residential care and £1,554 for nursing care. Ask the home for a written quote.

What is the CQC rating for The Pastures?

The Care Quality Commission rated The Pastures Inadequate in July 2024. The full inspection report is on the CQC website.

Does The Pastures provide nursing care?

Yes. The Pastures is registered as a care home with nursing, so registered nurses are on site. If you need nursing care the NHS pays a weekly contribution towards the nursing part of the fee.

Does The Pastures offer dementia care?

The Pastures is not registered with the CQC for dementia care. If dementia care is needed, filter the Norfolk listing for homes that are.

How many residents does The Pastures have?

The Pastures is registered for up to 13 residents.

Care at home

13 live-in carers within about an hour of Norfolk

These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.

Most charge £990 to £1,120 a week. 9 can care for a couple. 14 years' experience on average.

See live-in carers near NorfolkProfiles, rates and reviews are free to look at.

Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.

Kittens Lane, Norwich

Kittens Lane

Norwich, NR14 · 2.5 km · 10 beds
CQC: Good
Fee not published
Area typical £1,000 a week
No reviews yet
Or a live-in carer at home through PrimeCarers: typically £1,050 a week
PrimeCarersAnother option

Stay at home with a live-in carer near Hales

A carer moves in, so there is no move, no shared lounge and your own routine. Each carer’s profile shows their rate, experience and reviews, and you choose who to talk to.

13 live-in carers on PrimeCarers within about an hour of Norfolk
Live-in, a week
typically £1,050
A couple sharing one carer about £1,355
Beauchamp House, Norwich

Beauchamp House

Norwich, NR14 · 3.3 km · 45 beds
CQC: Good
ResidentialDementiaNorse Care (Services)
Fee not published
Area typical £1,000 a week
No reviews yet
Or a live-in carer at home through PrimeCarers: typically £1,050 a week
Joseph House, Norwich

Joseph House

Norwich, NR13 · 6.8 km · 40 beds
CQC: Requires improvement
ResidentialDementiaJoseph House (Reedham)
Fee not published
Area typical £1,000 a week
No reviews yet
Or a live-in carer at home through PrimeCarers: typically £1,050 a week

See all 17 care homes run by Elizabeth Fitzroy Support