CQC report explained · a residential care home
What the CQC found at The Padova
Rated Good: inspectors found the home performing well and meeting their expectations.
What inspectors found, February 2019
The Padova was rated Good; inspectors found safe, kind and personalised care, with a small gap in best-interest records.
This was an unannounced comprehensive inspection on 15 January 2019. One inspector spoke with people living there, staff, the registered manager, relatives and a social care professional. They also checked care plans, staff files, medicines records, incident records, complaints and quality checks.
The home supported nine adults with learning disabilities. Inspectors found people were safe, medicines were managed properly and there were enough staff. Staff had suitable training and people were supported with food, drink, healthcare, activities and making their own choices.
People described staff as kind and approachable. Inspectors saw a calm, friendly atmosphere and found care plans that recorded people's needs, preferences and communication methods. There was an easy-read complaints procedure, but no complaints had been received in the previous year.
The home was rated Good in all five areas: Safe, Effective, Caring, Responsive and Well-led. It was also rated Good at the previous inspection, and inspectors found no serious risks or concerns that would change the overall rating.
Safe care
Risk assessments gave staff clear guidance while still supporting people's independence. Medicines, staffing and incident reporting were also checked and found to be safe.
“Care plans contained risk assessments for keeping people safe whilst also maximising their independence” from the report
Kind relationships
People appeared comfortable with staff, who knew their needs and preferences well. The atmosphere was described as calm, friendly and homely.
“People were relaxed around staff; they were laughing and chatting with them.” from the report
Personalised support
Care plans recorded individual choices about personal care, communication, activities and daily life. People were encouraged to take part in household tasks and community activities.
“Care plans were person centred and detailed people's choices and preferences for the support they wanted to staff to provide.” from the report
Strong leadership
The home had quality checks, staff support and links with local community organisations. Relatives and professionals spoke positively about how the home was managed.
“There were processes in place to monitor the quality of the service.” from the report
Inspectors raised no specific concerns in this report.
- 01How have you improved the records of best-interest decisions since the inspection?
- 02Who is involved when a best-interest decision is made, and how is their involvement recorded?
- 03How do you make sure risk assessments support independence as well as safety?
- 04How are people's communication needs and daily activity preferences kept up to date?
- 05How do you check that medicines records and staff medicines competencies remain accurate?
This was an unannounced comprehensive inspection covering all five questions and the overall rating. This explanation was written from the published report of 13 February 2019 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of The Padova
2 rated inspections over 3 years: the service has held its Good rating throughout.
- February 2019Goodcurrent ratingstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- July 2016GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- October 2013
Report published without a new overall rating.
- December 2012
Report published without a new overall rating.
- May 2011
Registered with the Care Quality Commission on 4 May 2011.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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38 live-in carers within about an hour of Gloucestershire
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £1,030 to £1,360 a week. 31 can care for a couple. 12 years' experience on average.
“She was very caring, kind and patient to all his needs, she built up a wondetful rapport with him, she was dedicated and was there for him through good times as well as through the tough times”
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.