CQC report explained · a residential care home
What the CQC found at The Old School House
Rated Outstanding: inspectors found the home performing exceptionally well.
- Safe?
- Good
- Inspectors were assured that infection risks were being managed, including visitor checks, use of PPE, testing, social distancing, admissions and outbreak planning. The home also told inspectors it had measures to reduce the risks from COVID-19-related staffing pressures.
- Effective?
- Outstanding
- Does the care work? Training, consent, food and drink, working with GPs and nurses.
- Caring?
- Outstanding
- Are people treated with kindness and dignity?
- Responsive?
- Outstanding
- Is care built around the person? Care plans, activities, complaints.
- Well-led?
- Outstanding
- Is the home run well? The manager, the culture, how problems get found and fixed.
What inspectors found, May 2022
Inspected but not rated; inspectors found good infection-control practice during a targeted COVID-19 review.
The inspection took place on 6 April 2022. It was a targeted visit focused on infection prevention and control, with questions also asked about staffing pressures linked to COVID-19.
Inspectors were assured that the home was using protective equipment safely, managing visitors and admissions, supporting testing, and following shielding and social distancing guidance. Relatives were kept up to date with changes to visiting rules.
The home was inspected but not rated. This means the visit did not produce an overall CQC quality rating.
Infection-control checks
The home carried out checks for visitors and followed guidance intended to reduce the spread of infection. Inspectors were assured that visitors were being protected from catching and spreading infections.
“The provider ensured current government guidelines in relation to COVID-19 were being followed by staff and visitors to reduce the spread of infection.” from the report
Clear guidance for staff and visitors
The home displayed clear infection-control information, and staff were following PPE guidance. Relatives were kept informed about changes to visiting guidance.
“The service had prominent and clear infection prevention control (IPC) signs with helpful information and best practice guidance.” from the report
Safer layout during refurbishment
Communal furniture was arranged to support social distancing. Areas being refurbished were closed where possible to reduce contact with visiting contractors.
“Furniture in communal areas had been arranged to ensure people were able to sit socially distanced.” from the report
PPE storage
minorInspectors noted that improvements were planned for how PPE was stored. The report does not say whether those improvements had been completed.
“improvements were planned in relation to PPE storage arrangements.” from the report
- 01Have the planned improvements to PPE storage arrangements now been completed?
- 02How does the home currently manage staffing pressures linked to COVID-19?
- 03How will relatives be told about changes to visiting guidance?
- 04What checks are carried out before visitors enter the home?
- 05How does the home prevent and manage infection outbreaks?
This was a targeted inspection of infection prevention and control, with questions about COVID-19-related staffing pressures; it was not a full assessment of all five CQC questions. This explanation was written from the published report of 24 May 2022 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
What inspectors found, January 2021
The Old School House was inspected but not rated; inspectors found good infection-control arrangements, with PPE storage improvements planned.
This was an announced, targeted inspection on 19 January 2021. It looked at infection prevention and control during the coronavirus pandemic, rather than the full range of care provided.
Inspectors were assured that the home was managing visitors, social distancing, shielding, admissions, PPE, testing, hygiene and possible outbreaks. The home was clean and well maintained, and had created a separate area for anyone needing to self-isolate.
The home had robust visiting arrangements, including a booking system and a visitors room with a clear screen. The overall service was inspected but not rated, so this report does not give a Good, Requires Improvement or Inadequate rating.
Clean environment
The home was clean and well maintained, with changes made to support hygiene during the pandemic.
“The home was clean and well-maintained.” from the report
Self-isolation area
A separate part of the home was available for people who might need to self-isolate.
“A separate area of the home had been created, so that anyone who may need to self-isolate could do so safely.” from the report
Visiting arrangements
Visitors used a booking system and a visitors room with a clear screen to help reduce possible cross infection.
“There were robust visiting arrangements in place.” from the report
Testing and distancing
Staff maintained social distancing and were regularly tested under the government testing programme.
“Staff maintained social distancing and were regularly tested in line with the government's current testing programme.” from the report
PPE storage
minorThe report identified planned improvements to how PPE was stored. This was a minor shortfall, and the report did not say that a regulation was breached.
“Improvements were planned in relation to personal protective equipment (PPE) storage arrangements.” from the report
- 01What improvements were made to the PPE storage arrangements mentioned in the report?
- 02How are visitors currently booked in, and is the visitors room with a clear screen still used?
- 03How are new admissions currently managed to prevent infection?
- 04How often are residents and staff currently tested?
- 05What arrangements are in place for someone who needs to self-isolate?
This was a targeted inspection of infection prevention and control during the coronavirus pandemic; it did not assess the other areas of care and the service was inspected but not rated. This explanation was written from the published report of 30 January 2021 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of The Old School House
3 rated inspections over 5 years: the service has improved, from Good to Outstanding.
- May 2022Inspected but not ratedcurrent ratingSafe: Inspected but not rated
- January 2021Inspected but not ratedSafe: Inspected but not rated
- January 2020Outstandingstayed OutstandingSafe: GoodEffective: OutstandingCaring: OutstandingResponsive: OutstandingWell-led: Outstanding
- May 2017Outstandingup from GoodSafe: GoodEffective: OutstandingCaring: OutstandingResponsive: GoodWell-led: Outstanding
- March 2015GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Outstanding
- December 2013
Report published without a new overall rating.
- December 2012
Report published without a new overall rating.
- February 2012
Report published without a new overall rating.
- August 2011
Report published without a new overall rating.
- January 2011
Registered with the Care Quality Commission on 4 January 2011.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
Weigh the report against the rest
Fees, photos and reviews from families
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16 live-in carers within about an hour of East Riding of Yorkshire
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £1,030 to £1,420 a week. 14 can care for a couple. 7 years' experience on average.
“She was always 'just present enough': attentive, available, kind and engaging, but without ever over-stepping any boundary”
“What truly stands out is how mindful and attentive she is to all of my medical needs, always going above and beyond to ensure I’m comfortable and well cared for.”
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.