Skip to content
The Care Home DirectoryEvery care home in England

CQC report explained · a residential care home

What the CQC found at The Mayfield Residential Care Home

Requires improvementpublished 11 February 2023, 3 years ago

Rated Requires improvement: inspectors found the home was not performing as well as it should and told it what to change.

The five questions inspectors ask
Safe?
Requires improvement
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Requires improvement
Is the home run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC has not yet published an inspection report for The Mayfield Residential Care Home.

The story over the years

Every inspection of The Mayfield Residential Care Home

6 rated inspections over 7 years: the service has held its Requires improvement rating throughout.

  1. February 2023Requires improvementcurrent ratingdown from Good
    Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement
  2. July 2021Goodstayed Good
    Safe: GoodWell-led: Good
  3. June 2019Goodup from Requires improvement
    Safe: Requires improvementEffective: GoodWell-led: Good
  4. March 2018Requires improvementstayed Requires improvement
    Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: Requires improvementWell-led: Requires improvement
  5. September 2016Requires improvementstayed Requires improvement
    Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Good
  6. October 2015Requires improvement
    Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: Requires improvementWell-led: Requires improvement
  7. April 2024

    Registered with the Care Quality Commission on 2 April 2024.

Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.

Next steps

Weigh the report against the rest

This home

Fees, photos and reviews from families

Guide

How to read CQC ratings and reports

Guide

What to check when you visit

Care at home

At least 100 live-in carers within about an hour of Harrow

These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.

Most charge £980 to £1,270 a week. 75 can care for a couple. 12 years' experience on average.

Mario T.
2 reviews
From £1,120 a week, 20 years caring
Based about 6 minutes from Harrow. Can care for a couple
Rose M.
1 review
From £1,120 a week, 29 years caring
Based about 11 minutes from Harrow. Can care for a couple
Janice C.
2 reviews
From £1,225 a week, 32 years caring
Based about 12 minutes from Harrow. Can care for a couple
Kwok Z.
3 reviews
From £1,330 a week, 12 years caring
Based about 16 minutes from Harrow. Can care for a couple
“The interaction she gives my mother is incredible, singing, dancing, taking her to groups, on plenty of walks which mum always loves.”
Naomi C., about Joyce C.
“I can truly say that Peter always put Dad at the centre of everything and I know that they found a great friendship in difficult times.”
Lindsay C., about Peter W.
See live-in carers near HarrowProfiles, rates and reviews are free to look at.

Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.