CQC report explained · a residential care home
What the CQC found at The Lawns Residential Care
Rated Good: inspectors found the home performing well and meeting their expectations.
- Safe?
- Good
- Inspectors were assured that people were admitted safely, that testing was available for people and staff, and that the infection prevention and control policy was up to date.
- Effective?
- Good
- Does the care work? Training, consent, food and drink, working with GPs and nurses.
- Caring?
- Good
- Are people treated with kindness and dignity?
- Responsive?
- Good
- Is care built around the person? Care plans, activities, complaints.
- Well-led?
- Good
- Is the home run well? The manager, the culture, how problems get found and fixed.
What inspectors found, January 2021
The Lawns Residential Care was inspected but not rated; inspectors were assured about infection prevention and control arrangements.
This was an announced, targeted inspection on 11 December 2020. It focused on infection prevention and control during the coronavirus outbreak, rather than giving an overall rating.
Inspectors were assured that people were admitted safely, that testing was available for people and staff, and that the infection prevention and control policy was up to date.
The home had restricted visitors except in exceptional circumstances. It used a booking system, a separate visiting room, health screening, temperature checks and protective equipment. Staff had a separate entrance and changing area. People could keep in touch with relatives by phone and video calls.
Safe admissions
Inspectors were assured that people were admitted safely to the home.
“We were assured that the provider was admitting people safely to the service.” from the report
Testing arrangements
Testing was available for people living in the home and for staff.
“We were assured that the provider was accessing testing for people using the service and staff.” from the report
Visiting controls
The home used a separate visiting room, booking limits, protective equipment and health checks for visitors.
“A booking system which limited one visitor for 30 minutes had been implemented.” from the report
Contact with relatives
People were supported to stay in contact with relatives by phone and video calls when visiting was restricted.
“People were supported to keep in touch with their relatives through video and phone calls.” from the report
Approach still being developed
minorInspectors signposted the provider to resources to develop its infection prevention and control approach. The report does not explain what needed development.
“We have also signposted the provider to resources to develop their approach.” from the report
- 01What changes have been made to the infection prevention and control approach since inspectors signposted the home to further resources?
- 02How are new residents admitted safely now?
- 03How are people and staff tested, and how quickly are results acted on?
- 04What are the current visiting arrangements, including screening, protective equipment and limits on visitors?
- 05How will residents keep in touch with relatives if face-to-face visiting is restricted?
This was a targeted inspection of infection prevention and control practices during the coronavirus outbreak; it was inspected but not rated and did not provide a full service rating. This explanation was written from the published report of 8 January 2021 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
What inspectors found, November 2020
Inspected but not rated; inspectors found good infection control arrangements during a targeted coronavirus visit.
Inspectors visited the home on 14 October 2020. This was an announced, targeted inspection during the coronavirus pandemic. It looked only at infection prevention and control measures.
Inspectors were assured that the home was managing visitors, social distancing, shielding, admissions, protective equipment, testing, cleaning and possible outbreaks. They also found that the infection control policy was up to date.
The home had separate entrances for visitors and staff. People could meet family and friends for short, socially distanced visits. Suites could be used to isolate people safely if needed.
The service was inspected but not rated. This means the visit did not give an overall quality rating or full ratings for the five areas of care.
Safer entrances
The home used a separate entrance for essential visitors so they could keep apart. Staff also had a separate entrance where they could change into and out of uniform.
“An alternative entrance to the home had been put in place, to ensure essential visitors were able to maintain social distancing.” from the report
Safer family visits
People could meet friends and relatives for short visits while keeping a safe distance.
“People were supported to stay safe when they met their friends and/or family members by meeting socially distanced for a short period of time.” from the report
Isolation arrangements
The home had self-contained suites that could be used to isolate people safely when needed.
“The home had suites, which comprised of a bedroom, bathroom, lounge and kitchen area.” from the report
Infection control systems
Inspectors were assured that the home had arrangements for protective equipment, testing, hygiene, admissions and managing outbreaks.
“We were assured that the provider was making sure infection outbreaks can be effectively prevented or managed.” from the report
Inspectors raised no specific concerns in this report.
- 01How have your visitor and social distancing arrangements changed since the inspection on 14 October 2020?
- 02How do you currently manage testing for people living here and for staff?
- 03How would you isolate someone safely if they developed an infection?
- 04How do staff change into and out of uniform to reduce the risk of spreading infection?
- 05Can you show me the latest CQC report or ratings covering care, staffing, medicines and management?
This was a targeted inspection of infection prevention and control measures only; it did not rate the other areas of care. This explanation was written from the published report of 10 November 2020 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of The Lawns Residential Care
2 rated inspections over 3 years: the service has slipped, from Outstanding to Good.
- January 2021Inspected but not ratedcurrent ratingSafe: Inspected but not rated
- November 2020Inspected but not ratedSafe: Inspected but not rated
- March 2019Gooddown from OutstandingSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- April 2016OutstandingSafe: GoodEffective: GoodCaring: OutstandingResponsive: GoodWell-led: Outstanding
- April 2014
Report published without a new overall rating.
- May 2013
Report published without a new overall rating.
- July 2012
Registered with the Care Quality Commission on 11 July 2012.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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