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CQC: Good

The Highlands

Durham Road, Birtley, Chester-le-Street, DH3 1LY

Residential care home · 14 beds · Salutem Bid Co

Street view · 2022
Street view · 2022 · Google
Weekly fee
Not published
area typical £1,143
CQC rating
Good
November 2018
Beds
14
residential
Family reviews
None yet
be the first

Compare with a live-in carer at home through PrimeCarers

The typical residential home in Gateshead
£1,143a week

About £59,436 a year

For a couple, two places: £2,286 a week

PrimeCarersA live-in carer, at home
£1,100a week

The typical live-in carer near Gateshead, set by the carer

A similar price for one person. At home, the carer you choose looks after only you.

A couple can share one carer, about £1,355 a week, £931 a week less than two places.

See live-in carers near Chester-le-Street
48 live-in carers on PrimeCarers within about an hour of Gateshead

PrimeCarers runs this site. Carers on it are self-employed and set their own rates. Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them.

About The Highlands

The Highlands is a residential care home in Chester-le-Street, in the Gateshead council area, registered with the Care Quality Commission for up to 14 residents. It provides care for people with a learning disability or autism and people with a physical disability. It is run by Salutem Bid Co, which operates 67 care homes in England. The home has been registered since November 2010.

At its latest inspection, published November 2018, the CQC rated The Highlands Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so check the CQC report before you visit.

The Highlands has not published its fees and has not yet told us what they are. Care homes in Gateshead with a fee on record typically charge about £1,143 a week for residential care, so expect a figure in that range and ask the home for a written quote.

There are 50 registered care homes in Gateshead. The nearest to The Highlands include Lindisfarne Birtley, The Grove and Covent House, 1 of which has a fee on record. A live-in carer at home, an alternative many families compare, typically costs about £1,120 a week across England.

Care provided

  • Residential care
  • Learning disabilities
  • Physical disabilities

Registration

Brand
Salutem Bid Co Ltd
Registered with CQC
November 2010
Latest CQC rating
Good (November 2018)
Council area
Gateshead
Read the CQC inspection report, explained
The CQC inspection, explained
Safe?
Good
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Good
Is the home run well? The manager, the culture, how problems get found and fixed.
Rated Good; inspectors found safe, kind and personalised care, but some communication information was missing from care records.

We read the full inspection report and explain what inspectors praised, what concerned them, and what it means for your family. Read the CQC report explained →

Fees

The Highlands has not published its fees and has not yet told us what they are. Care homes in Gateshead typically charge about £1,143 a week for residential care. A live-in carer at home through PrimeCarers typically costs £1,100 a week, shown on each carer's profile.

Reviews

No reviews yet. If you know this home, yours would be the first and would help other families.

Common questions about The Highlands

How much does The Highlands cost?

The Highlands has not published its fees. Care homes in Gateshead typically charge about £1,143 a week for residential care. Ask the home for a written quote.

What is the CQC rating for The Highlands?

The Care Quality Commission rated The Highlands Good in November 2018. The full inspection report is on the CQC website.

Does The Highlands provide nursing care?

No. The Highlands is registered as a care home without nursing. Staff provide personal care; visiting district nurses cover nursing needs.

Does The Highlands offer dementia care?

The Highlands is not registered with the CQC for dementia care. If dementia care is needed, filter the Gateshead listing for homes that are.

How many residents does The Highlands have?

The Highlands is registered for up to 14 residents.

Care at home

48 live-in carers within about an hour of Gateshead

These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.

Most charge £950 to £1,240 a week. 42 can care for a couple. 10 years' experience on average.

“Petty introduced herself to Mum every time she was caring for her and responded very quickly to Mum if she was distressed in the night.”
Judith W., about Petty Tutsirai C.
See live-in carers near GatesheadProfiles, rates and reviews are free to look at.

Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.

Other care homes near Chester-le-Street

Lindisfarne Birtley, Chester-le-Street

Lindisfarne Birtley

Chester-le-Street, DH3 · 0.1 km · 66 beds
CQC: Good
NursingDementiaGainford Care Homes
Fee not published
Area typical £1,143 a week
No reviews yet
Or a live-in carer at home through PrimeCarers: typically £1,100 a week
PrimeCarersAnother option

Stay at home with a live-in carer near Chester-le-Street

A carer moves in, so there is no move, no shared lounge and your own routine. Each carer’s profile shows their rate, experience and reviews, and you choose who to talk to.

48 live-in carers on PrimeCarers within about an hour of Gateshead
Live-in, a week
typically £1,100
A couple sharing one carer about £1,355
The Grove, Chester-le-Street

The Grove

Chester-le-Street, DH3 · 0.5 km · 8 beds
CQC: Good
Fee not published
Area typical £1,143 a week
No reviews yet
Or a live-in carer at home through PrimeCarers: typically £1,100 a week
Covent House, Gateshead

Covent House

Gateshead, DH3 · 0.7 km · 63 beds
CQC: Good
NursingDementiaPrestwick Care
Fee not published
Area typical £1,143 a week
No reviews yet
Or a live-in carer at home through PrimeCarers: typically £1,100 a week

See all 67 care homes run by Salutem Bid Co