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CQC report explained · a nursing home

What the CQC found at The Firs Care Centre

Goodpublished 8 September 2025, 13 months ago

Rated Good: inspectors found the home performing well and meeting their expectations.

The report

We have not explained this report yet

The CQC has not yet published an inspection report for The Firs Care Centre.

The story over the years

Every inspection of The Firs Care Centre

5 rated inspections over 7 years: the service has held its Good rating throughout.

  1. June 2022Goodcurrent ratingup from Requires improvement
    Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  2. December 2020Requires improvementstayed Requires improvement
    Safe: Requires improvementWell-led: Requires improvement
  3. August 2019Requires improvementdown from Good
    Safe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Requires improvement
  4. April 2017Goodstayed Good
    Safe: GoodEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Good
  5. April 2015Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  6. October 2023

    Registered with the Care Quality Commission on 3 October 2023.

Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.

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Care at home

76 live-in carers within about two hours of Somerset

These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.

Most charge £1,020 to £1,330 a week. 62 can care for a couple. 12 years' experience on average.

Adelaide S.
2 reviews
From £1,540 a week, 10 years caring
Based about 53 minutes from Somerset. Can care for a couple
Mark S.
1 review
From £1,015 a week, 20 years caring
Based about 63 minutes from Somerset. Can care for a couple
Belinda B.
1 review
From £1,260 a week, 6 years caring
Based about 64 minutes from Somerset. Can care for a couple
Joanne Melody H.
1 review
From £1,190 a week, 28 years caring
Based about 65 minutes from Somerset. Can care for a couple
“She looked after my mum, who can be incredibly challenging, so well and so gently, and we always felt confident that my mum was getting the best care available.”
Holly C., about Dace L.
“She was not phased by anything, she was adaptable, kind & gave us complete confidence to go away & not worry about a thing!”
Karen C., about Mandy E.
See live-in carers near SomersetProfiles, rates and reviews are free to look at.

Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.