CQC report explained · a nursing home
What the CQC found at The Croft Nursing Home (Barrow)
Rated Good: inspectors found the home performing well and meeting their expectations.
What inspectors found, March 2022
Inspected but not rated; inspectors found strong COVID-19 infection controls and visiting arrangements.
This was a targeted, announced inspection on 25 February 2022. Inspectors looked mainly at infection prevention and control, visiting arrangements and the effect of COVID-19 staffing pressures.
Inspectors found that visitors had temperature checks and were asked for evidence of a negative test taken that day. Staff used protective equipment safely, followed updated guidance and carried out regular testing.
The home supported people to keep in touch with important relationships and to access the community safely when allowed. It also developed activities when community access was restricted.
The service was inspected but not rated. This report does not provide a full rating of the home or assess all five areas of care.
Visitor infection checks
Visitors had temperature checks and were asked to show evidence of a negative test taken on the day of their visit.
“Staff carried out robust checks on people visiting the service to reduce the risk of them spreading infection.” from the report
Safe use of protective equipment
Staff were trained to use protective equipment safely. Equipment was stored securely and made available around the home.
“Staff used appropriate Personal Protective Equipment, (PPE), to protect people from the risk of infection.” from the report
Maintaining relationships
The home followed visiting guidance and supported people to maintain important relationships during the pandemic.
“People had been supported to maintain relationships that were important to them.” from the report
Activities and quality of life
When community access was restricted, staff developed activities in the home and worked with specialist services.
“The registered manager and staff had been creative at developing activities for people to follow in the service when access to the community was restricted.” from the report
Inspectors raised no specific concerns in this report.
- 01What infection prevention and control arrangements are currently used for visitors?
- 02How are you managing any current staffing pressures, and what effect are they having on people's care?
- 03How do people keep in contact with family and friends when visiting arrangements change?
- 04What activities and community access are available now for people living in the home?
- 05How are staff trained and supported to use protective equipment safely?
This was a targeted inspection of infection prevention and control, visiting arrangements and COVID-19-related staffing pressures; it was not a full inspection and the service was not rated. This explanation was written from the published report of 25 March 2022 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
What inspectors found, March 2019
Rated Good; inspectors found safe, kind and person-centred care, with all five areas remaining Good.
Inspectors made an unannounced, comprehensive visit on 8 January 2019. They spoke with people living at the home, relatives, staff and managers. They observed care and checked care plans, medicines, staff records, audits and the building.
The home provided nursing and residential care for up to 46 people with physical or learning disabilities. Inspectors found people were safe, treated kindly and supported to make choices, build independence and take part in community life.
All five areas were rated Good: Safe, Effective, Caring, Responsive and Well-led. This was the same overall rating as the previous inspection in July 2016. The report says the home had also made improvements since then.
Safe care
Inspectors found detailed risk assessments, trained staff and safe medicines arrangements. Risks were managed without unnecessarily restricting people's lives.
“Risks in relation to people's care were assessed, understood and managed well.” from the report
Kind and respectful staff
Staff were described as caring and kind. Inspectors saw that privacy, dignity and independence were respected during daily support.
“We observed that staff treated people with kindness and compassion in their day-to-day interactions and support.” from the report
Activities and community life
The home provided activities, trips and opportunities for people to learn cooking and other daily living skills. People were supported to attend work, day services and family events.
“The service supported people with healthy eating and with learning independent living skills, such as meal planning and preparation, food shopping and cooking.” from the report
Strong management
Inspectors found managers to be visible, approachable and focused on improving people's quality of life. The home used audits and feedback to identify and address improvements.
“The service has continued to be well-led and demonstrated a very positive and forward thinking culture.” from the report
Inspectors raised no specific concerns in this report.
- 01How would you assess and manage my relative's specific health risks while still supporting their independence?
- 02What training and experience do staff have in supporting people with my relative's particular physical, learning disability or mental health needs?
- 03How would my relative be involved in writing and reviewing their care plan?
- 04What activities, outings, work or daily living opportunities would be available for my relative?
- 05How would you support my relative's communication needs, including the use of easy-read information or other communication tools?
This was an unannounced comprehensive inspection covering all five questions and the overall rating. This explanation was written from the published report of 6 March 2019 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of The Croft Nursing Home (Barrow)
2 rated inspections over 3 years: the service has held its Good rating throughout.
- March 2022Inspected but not ratedcurrent ratingSafe: Inspected but not rated
Read what inspectors found at The Croft Nursing Home (Barrow) →
- March 2019Goodstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
Read what inspectors found at The Croft Nursing Home (Barrow) →
- July 2016GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- July 2014
Report published without a new overall rating.
- June 2013
Report published without a new overall rating.
- May 2012
Report published without a new overall rating.
- December 2010
Registered with the Care Quality Commission on 30 December 2010.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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9 live-in carers within about an hour of Westmorland and Furness
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
8 can care for a couple. 10 years' experience on average.
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