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CQC report explained · a residential care home

What the CQC found at The Coach House Care Home

Requires improvementpublished 27 May 2023, 3 years ago

Rated Requires improvement: inspectors found the home was not performing as well as it should and told it what to change.

The five questions inspectors ask
Safe?
Requires improvement
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Requires improvement
Is the home run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC has not yet published an inspection report for The Coach House Care Home.

The story over the years

Every inspection of The Coach House Care Home

6 rated inspections over 7 years: the service has held its Requires improvement rating throughout.

  1. May 2023Requires improvementcurrent rating
    Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement
  2. October 2020Inspected but not rated
    Safe: Inspected but not rated
  3. July 2019Requires improvementstayed Requires improvement
    Safe: Requires improvementWell-led: Requires improvement
  4. June 2018Requires improvementstayed Requires improvement
    Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement
  5. November 2017Requires improvementstayed Requires improvement
    Safe: Requires improvementEffective: Requires improvementWell-led: Requires improvement
  6. May 2017Requires improvementstayed Requires improvement
    Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Requires improvement
  7. March 2016Requires improvement
    Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement
  8. September 2024

    Registered with the Care Quality Commission on 10 September 2024.

Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.

Next steps

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Care at home

At least 100 live-in carers within about an hour of Leeds

These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.

Most charge £980 to £1,250 a week. 89 can care for a couple. 11 years' experience on average.

Joseph M.
1 review
From £1,400 a week, 8 years caring
Based about 6 minutes from Leeds. Can care for a couple
Carla M.
3 reviews
From £1,288 a week, 8 years caring
Based about 7 minutes from Leeds. Can care for a couple
Faitai Stael Z.
1 review
From £980 a week, 2 years caring
Based about 22 minutes from Leeds. Can care for a couple
Norman D.
2 reviews
From £1,015 a week, 25 years caring
Based about 23 minutes from Leeds. Can care for a couple
“Carla has been a god send with the implementation of bringing mum back home from respite care.”
Claire A., about Carla M.
“Took his time to learn about me read my care plan and to listen to me. great companionship with lots of laughing.”
Jasmine A., about Joseph M.
See live-in carers near LeedsProfiles, rates and reviews are free to look at.

Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.