CQC report explained · a residential care home
What the CQC found at The Cedars
Rated Good: inspectors found the home performing well and meeting their expectations.
What inspectors found, October 2018
The Cedars: Rated Good; inspectors found safe, kind and personalised care, with improved checks to prevent unlawful restrictions.
The announced inspection took place on 22 August 2018. Inspectors reviewed care plans, staff records, medicines records and management checks. They also observed care, spoke with staff and one resident, and contacted relatives by telephone on 3 and 6 September.
The home was rated Good overall and Good in all five areas: Safe, Effective, Caring, Responsive and Well-led. Inspectors found suitable staffing, safe medicines management, trained staff, detailed care plans and positive relationships between staff and residents.
The main improvement was in Effective. At the previous inspection, one person had been deprived of their liberty without the required authorisation. At this inspection, the home had stronger systems to monitor applications and inspectors found no one was being deprived of their liberty unlawfully.
Safe medicines
Inspectors found medicines were stored securely and records were complete and accurate.
“Medicines records were up to date and accurate.” from the report
Personalised care
Care plans explained people's preferences, communication needs and the support they wanted. People were involved in decisions about their care.
“Care plans were detailed and were well written.” from the report
Kind relationships
Staff knew residents well, respected their dignity and gave reassurance when people became anxious.
“We observed positive and friendly interactions between staff and people living at the home.” from the report
Meaningful activities
People were supported to work towards personal goals, learn new skills and take part in activities suited to their interests.
“Activities were designed and tailored to people's individual choices and interests.” from the report
Improved legal checks
The home had strengthened its systems after the previous inspection found a problem with a required authorisation.
“The provider had introduced effective systems to ensure people were not deprived of their liberty unlawfully.” from the report
Inspectors raised no specific concerns in this report.
- 01How do you make sure restrictions on my relative's freedom have the right legal authorisation and are regularly reviewed?
- 02How will you learn and respond to my relative's communication methods, signs, gestures and preferences?
- 03What personal goals and community activities would you support my relative to work towards?
- 04How will you keep me updated about my relative's health appointments, care and progress?
- 05How do you check that staffing levels remain suitable when residents are taking part in activities in the community?
This was an announced inspection covering all five CQC questions; inspectors visited on 22 August and spoke with relatives by telephone on 3 and 6 September. This explanation was written from the published report of 6 October 2018 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of The Cedars
2 rated inspections over 2 years: the service has held its Good rating throughout.
- October 2018Goodcurrent ratingstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- April 2016GoodSafe: GoodEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Good
- October 2014
Report published without a new overall rating.
- December 2013
Report published without a new overall rating.
- February 2013
Report published without a new overall rating.
- March 2012
Report published without a new overall rating.
- December 2010
Registered with the Care Quality Commission on 1 December 2010.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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46 live-in carers within about an hour of Sunderland
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £950 to £1,210 a week. 42 can care for a couple. 10 years' experience on average.
“Petty introduced herself to Mum every time she was caring for her and responded very quickly to Mum if she was distressed in the night.”
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.