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CQC report explained · a nursing home

What the CQC found at The Cedars Nursing Home

Goodpublished 7 July 2021, 5 years ago

Rated Good: inspectors found the home performing well and meeting their expectations.

The five questions inspectors ask
Safe?
Good
Inspectors were assured about infection prevention, protective equipment, cleaning, testing, admissions, outbreak management and vaccination checks. They found that the visiting policy was initially not in line with current guidance.
Effective?
Good
This area was not rated or covered in the inspection findings.
Caring?
Good
This area was not rated or covered in the inspection findings.
Responsive?
Good
This area was not rated or covered in the inspection findings.
Well-led?
Good
This area was not rated or covered in the inspection findings.
The latest report, explained

What inspectors found, February 2022

Inspected but not rated; inspectors found good infection control, but visiting arrangements were not initially in line with guidance.

This was an unannounced, targeted inspection on 12 January 2022. Inspectors looked mainly at infection prevention and control, visiting arrangements and whether COVID-19 staffing pressures affected care.

Inspectors found good infection control measures. Visitors were screened, protective equipment was available and used, cleaning had increased, and testing was taking place. The home also checked COVID-19 vaccination for staff and professional visitors.

On the first day, the visiting policy did not follow current Government guidance. This stopped one person's family members visiting inside the home. After the inspection, the manager said the policy was being changed.

The service was inspected but not rated. This means the inspection did not give a standard overall quality rating or ratings for all five areas of care.

What inspectors praised
  • Infection screening

    Visitors were screened for symptoms and given protective equipment. Staff had training and used protective equipment safely.

    “Visitors were screened for symptoms of COVID-19 and were provided with personal protective equipment (PPE).” from the report
  • Cleaning

    The home had added cleaning measures. Inspectors found all areas clean and saw records showing that extra cleaning had been completed.

    “All areas of the home were clean, and records demonstrated the additional cleaning had been completed.” from the report
  • Testing and vaccination checks

    Testing was being carried out for people and staff. The provider also checked vaccination status for staff and professional visitors.

    “COVID-19 testing was being carried out for people using the service and staff in line with the latest guidance.” from the report
  • Up-to-date infection policy

    The infection prevention and control policy had been updated for the COVID-19 pandemic and the extra measures being used.

    “The provider had updated their infection prevention and control policy to reflect the COVID-19 pandemic and additional measures that had been introduced.” from the report
What inspectors were concerned about
  • Visiting policy

    needs fixing

    On the first day, the visiting policy did not follow current Government guidance. This stopped one person's family members visiting inside the home, although the provider said changes were being made after the inspection.

    “On the first day of the inspection the provider's visiting policy was not in line with current Government guidance.” from the report
Questions to ask them, based on this report
  1. 01Has the visiting policy now been changed so that visits follow current Government guidance?
  2. 02How will the home support family visits when infection control measures are needed?
  3. 03What staffing pressures related to COVID-19 are currently affecting the home, and what measures are in place to manage them?
  4. 04How often are people and staff tested, and how are the results managed?
  5. 05How does the home check that staff and professional visitors meet the COVID-19 vaccination requirements or have an exemption?

This was an unannounced targeted inspection of infection prevention and control, visiting arrangements and COVID-19-related staffing pressures; it did not rate the other areas of care. This explanation was written from the published report of 5 February 2022 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.

An earlier report, explained

What inspectors found, January 2022

Targeted inspection found no concerns about night staffing, early waking or monitoring; the home remained Good overall, but this inspection was not rated.

This was an unannounced targeted inspection on 3 December 2021. Two inspectors arrived at 05:30 to check concerns about night staffing, people being woken early and missing monitoring records.

The inspectors found appropriate staffing levels, including agency staff where needed. Staff responded quickly, knew people's needs and respected their privacy. Records showed people were not woken early unless necessary, and monitoring records were complete.

The inspection also looked at infection prevention. Inspectors were assured that visitors were protected from infection and that personal protective equipment was used safely. The previous overall rating was Good and remained unchanged, but this inspection was not rated because it only looked at specific parts of Safe.

What inspectors praised
  • Night staffing

    Inspectors found a good staff presence at night and saw staff respond quickly when people needed help.

    “There was a good staff presence and we saw staff responded quickly to any requests for assistance.” from the report
  • Risk monitoring

    Records for risks linked to eating, drinking and skin integrity were in place. Hourly wellbeing checks had been completed.

    “The service had appropriate records in place to manage risks associated with eating, drinking, and skin integrity.” from the report
  • Respectful care

    Staff knew the people they supported and respected their privacy.

    “Staff had a good knowledge of people they supported and respected their privacy.” from the report
  • Infection prevention

    Inspectors were assured that the home was taking steps to prevent infection and using personal protective equipment safely.

    “We were assured that the provider was using PPE effectively and safely.” from the report
What inspectors were concerned about

Inspectors raised no specific concerns in this report.

Questions to ask them, based on this report
  1. 01How do you calculate the staffing levels needed for each shift, especially at night?
  2. 02How do you make sure people are not woken early unless this is necessary?
  3. 03How are hourly wellbeing checks recorded and checked for completeness?
  4. 04How do staff identify and manage risks linked to eating, drinking and skin integrity?
  5. 05What infection prevention measures and personal protective equipment are currently used?

This was a targeted inspection of specific parts of Safe and infection prevention, so it did not assess the whole service or change the previous Good rating. This explanation was written from the published report of 13 January 2022 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.

The story over the years

Every inspection of The Cedars Nursing Home

7 rated inspections over 6 years: the service has improved, from Inadequate to Good.

  1. February 2022Inspected but not ratedcurrent rating
    Safe: Inspected but not rated

    Read what inspectors found at The Cedars Nursing Home →

  2. January 2022Inspected but not rated
    Safe: Inspected but not rated

    Read what inspectors found at The Cedars Nursing Home →

  3. July 2021Goodstayed Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good

    Read this report on cqc.org.uk

  4. April 2020Goodup from Requires improvement
    Safe: GoodWell-led: Requires improvement

    Read this report on cqc.org.uk

  5. March 2019Requires improvementstayed Requires improvement
    Safe: Requires improvementEffective: GoodCaring: GoodResponsive: Requires improvementWell-led: Requires improvement

    Read this report on cqc.org.uk

  6. July 2017Requires improvementstayed Requires improvement
    Safe: GoodEffective: GoodCaring: Requires improvementResponsive: GoodWell-led: Requires improvement

    Read this report on cqc.org.uk

  7. March 2016Requires improvementup from Inadequate
    Safe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Requires improvement

    Read this report on cqc.org.uk

  8. September 2015Inadequatestayed Inadequate
    Safe: InadequateWell-led: Inadequate

    Read this report on cqc.org.uk

  9. July 2015Inadequate
    Safe: InadequateEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Inadequate

    Read this report on cqc.org.uk

  10. October 2014

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  11. May 2013

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  12. November 2012

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  13. June 2012

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  14. December 2011

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  15. December 2010

    Registered with the Care Quality Commission on 2 December 2010.

Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.

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