CQC report explained · a residential care home
What the CQC found at The Briars Residential Care Home
Not yet rated: the CQC has not published a rated inspection for this home, which is usual for a new registration.
What inspectors found, January 2019
The Briars Residential Care Home was rated Good, with safe, kind and person-centred care found across all five areas.
Inspectors visited without warning on 8 November 2018. They spoke with people living in the home, a relative, staff and the team leader. They observed care, activities, lunch and medicines being given. They also checked care records, medicine records, staff files, training and the home's audits.
The home was rated Good overall and Good in Safe, Effective, Caring, Responsive and Well-led. Inspectors found enough suitably trained staff, safe medicines arrangements, individual care plans and good access to health professionals.
Inspectors saw kind and respectful staff interactions. People were supported to make choices, keep in touch with relatives and take part in activities. The report says the rating remained Good from the previous inspection, with no evidence of serious risk or concerns.
Safe staffing and medicines
Inspectors found enough staff with the right skills and saw that medicines were given and recorded safely. Staff training and competency were checked regularly.
“The administration of people's medicines was safe.” from the report
Kind and respectful care
Staff were observed listening patiently, showing warmth and compassion, and respecting people's privacy. People were not rushed when responding.
“They were kind and considerate; the atmosphere within the service was welcoming, relaxed, and calm.” from the report
Individual care and choice
Care plans described people's needs, preferences and communication. People were involved in daily choices and their independence was encouraged.
“They were person centred and gave detailed guidance for staff so they could consistently deliver the care and support people needed.” from the report
Open management
The manager was described as accessible and supportive. Meetings, surveys and audits were used to monitor the service.
“The service carried out a range of audits to monitor the quality of the service.” from the report
Inspectors raised no specific concerns in this report.
- 01How will you assess and update my relative's care plan when their needs change?
- 02What activities would be available for my relative, including if they prefer to spend time in their room?
- 03How would you support my relative's food preferences and any changing nutritional needs?
- 04How will my family be involved in decisions about care, healthcare appointments and end-of-life wishes?
- 05Who should we speak to if we have a concern, and how would it be recorded and followed up?
This was an unannounced inspection of the overall service covering all five CQC questions; the Good overall and question ratings continued from the previous inspection. This explanation was written from the published report of 4 January 2019 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of The Briars Residential Care Home
2 rated inspections over 2 years: the service has held its Good rating throughout.
- January 2019Goodcurrent ratingstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
Read what inspectors found at The Briars Residential Care Home →
- August 2016GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- October 2014
Report published without a new overall rating.
- May 2014
Report published without a new overall rating.
- February 2014
Report published without a new overall rating.
- August 2013
Registered with the Care Quality Commission on 21 August 2013.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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23 live-in carers within about an hour of Suffolk
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £1,020 to £1,260 a week. 17 can care for a couple. 7 years' experience on average.
“Not only was she professional, polite and efficient but she bought a lovely smile and laughter to my parents home.”
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.