CQC report explained · a residential care home
What the CQC found at The Beeches (The Drive)
Rated Good: inspectors found the home performing well and meeting their expectations.
What inspectors found, March 2022
The Beeches (The Drive) was inspected but not rated; inspectors found good infection control and enough staff, but some areas needed redecorating.
This was an announced, targeted inspection on 16 February 2022. It focused on infection prevention and control during the COVID-19 response, and on whether staffing pressures affected people’s care.
Inspectors found that infection control arrangements were safe. Staff had training, PPE was available, testing and visiting arrangements followed guidance, and the home had risk assessments for COVID-19. Staffing levels were sufficient to support people’s needs.
The service was inspected but not rated. The report gives an assessment of infection control and staffing only, rather than a full rating across all five questions.
Infection control training
Staff had received infection control training and understood their responsibilities.
“Staff had received training and were aware of their responsibilities in this area.” from the report
Protective equipment
Gloves and aprons were available to staff to help reduce the spread of infection.
“Personal protective equipment (PPE) such as gloves and aprons were provided to staff and this helped to minimise the spread of infection.” from the report
Staffing levels
Inspectors found there were enough staff to provide the support people needed.
“Staffing levels were sufficient to ensure people received appropriate support to meet their needs.” from the report
COVID-19 arrangements
The home followed arrangements for isolation, testing, visiting and vaccination checks, and worked with local public health teams.
“The registered manager was in regular contact with the local authority and public health teams.” from the report
Redecoration needed
minorSome areas needed redecorating. Work had started, with completion expected within six to eight weeks.
“We noted some areas of the service needed redecorating.” from the report
- 01Has the redecoration work identified by inspectors been completed?
- 02How are staffing levels currently being managed if staff are absent because of COVID-19?
- 03What infection control arrangements are currently in place for visitors and visiting professionals?
- 04How does the home currently manage testing, isolation and possible infection outbreaks?
- 05How does the home support visits when a resident or visitor needs special arrangements?
This was a targeted inspection of infection prevention and control and staffing pressures; it did not provide ratings for the other four questions or an overall rating. This explanation was written from the published report of 10 March 2022 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
What inspectors found, June 2018
Rated Good; inspectors found safe, kind and personalised care, with previous concerns about medicines and the environment addressed.
The inspection was announced and took place on 10 May 2018. One inspector spoke with three people, the manager and two staff. They observed care, reviewed three care plans and checked staff, medicines and quality records. Two relatives were also contacted by phone.
The home supported eight people with learning disabilities. Inspectors found people were protected from abuse, supported by enough familiar staff and given their medicines safely. Staff understood people's health, dietary and communication needs and sought help from health professionals when needed.
People were treated with kindness and respect. Their privacy, choices, independence and family relationships were supported. Care plans were detailed and activities were arranged both in the home and in the community.
The overall rating was Good, with Good ratings for Safe, Effective, Caring, Responsive and Well-led. At the previous inspection in May 2017, the home was rated Requires Improvement. The report says the requested improvements to the environment, medicines and contaminated water risk had been completed.
Safe care
Staff understood how to recognise and report abuse. Risks were assessed and reviewed, and inspectors found enough staff to meet people's needs.
“The service was safe. Staff understood their role in safeguarding people and how to raise concerns about people's safety.” from the report
Skilled staff
Staff received training, induction, supervision and appraisals. Inspectors found they had the knowledge and skills to support people effectively.
“People received effective care from staff who had the knowledge and skills to carry out their job roles.” from the report
Kind and respectful support
Staff knew people's individual needs and supported their choices, privacy, dignity and independence.
“People were treated with respect and their independence, privacy and dignity were protected and promoted.” from the report
Personalised activities and care
Care plans included people's likes, dislikes and preferences. People were supported with activities at home and in the community.
“The staff arranged a wide range of activities both inside and outside the service to stimulate people and develop their independence.” from the report
Quality monitoring
The home used audits and feedback to check the service and act on issues. Inspectors noted that earlier concerns had been addressed.
“There was an effective quality monitoring system to check that the care met people's needs.” from the report
Inspectors raised no specific concerns in this report.
- 01How do you now check that medicine records remain complete and that people receive medicines exactly as prescribed?
- 02How often are fire doors, fire alarms and firefighting equipment checked, and what would my relative's evacuation plan involve?
- 03How do you keep each person's risk assessments and care plans updated when their needs change?
- 04How are people and their relatives involved in reviewing care, activities and daily routines?
- 05How can a person or relative raise a concern or complaint, and how will the home show what action was taken?
This was an announced inspection covering all five CQC questions and the overall quality of the home; the report also checked whether improvements requested after the May 2017 inspection had been completed. This explanation was written from the published report of 7 June 2018 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of The Beeches (The Drive)
3 rated inspections over 3 years: the service has held its Good rating throughout.
- March 2022Inspected but not ratedcurrent ratingSafe: Inspected but not rated
- June 2018Goodup from Requires improvementSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- June 2017Requires improvementdown from GoodSafe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement
- May 2015GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- September 2014
Report published without a new overall rating.
- July 2014
Report published without a new overall rating.
- November 2013
Report published without a new overall rating.
- May 2013
Report published without a new overall rating.
- September 2011
Report published without a new overall rating.
- January 2011
Registered with the Care Quality Commission on 20 January 2011.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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