CQC report explained · a nursing home
What the CQC found at The Angela Grace Care Centre
Rated Good: inspectors found the home performing well and meeting their expectations.
- Safe?
- Good
- Inspectors were assured about infection prevention and control, including protective equipment, testing, cleaning, safe admissions and visiting arrangements. The provider also said it had measures to manage COVID-19-related staffing pressures.
- Effective?
- Good
- This question was not assessed in this targeted inspection.
- Caring?
- Good
- This question was not assessed in this targeted inspection.
- Responsive?
- Good
- This question was not assessed in this targeted inspection.
- Well-led?
- Good
- This question was not assessed in this targeted inspection.
What inspectors found, March 2022
Inspected but not rated; inspectors found good infection prevention and control practices during a COVID-19-focused visit.
Inspectors made an unannounced visit on 02 March 2022. This was a targeted inspection because the home had a COVID-19 outbreak. They looked mainly at infection prevention and control, and asked about staffing pressures.
Inspectors found staff had infection control training and checks of their skills. The home had screening and testing arrangements, cleaning schedules, risk assessments and systems for managing outbreaks.
Inspectors said they were assured that the home was using protective equipment safely, supporting safe admissions and visits, and following infection control guidance. The service was inspected but not rated, so this report does not give an overall quality rating.
Staff infection control training
Staff had infection prevention and control training, with their skills checked for putting on and removing protective equipment and for hand hygiene.
“All staff received infection prevention and control (IPC) training and had their competencies assessed regarding donning and doffing and hand hygiene.” from the report
Management checks
The registered manager carried out regular infection control audits, and managers completed spot checks to make sure procedures were followed.
“The registered manager completed regular IPC audits to maintain oversight and ensure correct procedures were in place and being completed.” from the report
Clean surroundings
Inspectors found cleaning schedules for all areas. The home appeared clean and there were no odours.
“Cleaning schedules were in place for all areas of the home. The home appeared clean with no odours.” from the report
Managing COVID-19 risks
The home screened and tested people, staff and visitors. It supported people to self-isolate and changed staff arrangements during an outbreak.
“There were systems and processes in place to ensure people, staff and visitors were screened and tested for COVID-19 regularly to reduce the spread of COVID-19.” from the report
Inspectors raised no specific concerns in this report.
- 01How are you currently managing staffing pressures linked to COVID-19, and has this affected people's care?
- 02What infection prevention and control training and competency checks have staff completed recently?
- 03How would I be able to visit if there were another COVID-19 outbreak?
- 04How often are infection prevention and control audits and management spot checks carried out now?
- 05How are people supported to keep in touch with relatives if visits have to be limited?
This was an unannounced targeted inspection of infection prevention and control and COVID-19-related staffing pressures; the service was inspected but not rated and the other areas were not assessed. This explanation was written from the published report of 9 March 2022 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
What inspectors found, April 2021
Inspected but not rated; inspectors found good infection control arrangements during a targeted COVID-19 visit.
Inspectors visited the home without notice on 23 March 2021. This was a targeted inspection focused on infection prevention and control during the COVID-19 pandemic.
They found the home was clean and tidy. Staff had enough protective equipment and used it correctly. There were arrangements for testing, safe admissions, visitors, social distancing and managing possible outbreaks.
The home was inspected but not rated. This means the visit did not provide an overall quality rating or ratings for all five areas of care.
Clean environment
The home was clean and tidy, with regular cleaning that included areas people touched often.
“The service was clean and tidy. Regular cleaning took place throughout the service including touchpoint areas.” from the report
Protective equipment
Staff had enough masks, gloves, aprons and hand sanitiser. Inspectors saw staff using protective equipment correctly.
“Staff had access to sufficient supplies of personal protective equipment (PPE) including masks, gloves, aprons and hand sanitiser.” from the report
Safe admissions
People moving into the home had to have a negative COVID-19 test and complete a 14-day isolation period.
“Suitable arrangements were in place to ensure that anyone moving into the service, did so safely.” from the report
Visitor safety
Visitors had safety checks, including rapid testing, temperature checks, hand sanitising, protective equipment and a questionnaire.
“Safe arrangements were in place for visitors to the service including health professionals and relatives when it was safe to do so.” from the report
Regular oversight
The home completed infection control checks and audits so that issues could be identified and addressed promptly.
“Regular checks and audits around infection control were completed to ensure the registered manager had oversight of the service and could address any issues promptly if found.” from the report
Inspectors raised no specific concerns in this report.
- 01How are you currently testing residents and staff for COVID-19?
- 02What are your current rules for relatives visiting, including testing, protective equipment and health checks?
- 03How do you safely admit someone new, including testing and isolation?
- 04How often are infection control checks and audits completed, and what happens when they identify an issue?
- 05What are the current ratings and findings for care areas that this targeted inspection did not cover?
This was an unannounced targeted inspection of infection prevention and control only; the service was inspected but not rated overall or across all five questions. This explanation was written from the published report of 1 April 2021 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of The Angela Grace Care Centre
3 rated inspections over 3 years: the service has improved, from Requires improvement to Good.
- March 2022Inspected but not ratedcurrent ratingSafe: Inspected but not rated
Read what inspectors found at The Angela Grace Care Centre →
- April 2021Inspected but not ratedSafe: Inspected but not rated
Read what inspectors found at The Angela Grace Care Centre →
- June 2019Goodstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- October 2016Goodup from Requires improvementSafe: GoodEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Good
- March 2016Requires improvementSafe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement
- November 2014
Registered with the Care Quality Commission on 14 November 2014.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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