CQC report explained · a nursing home
What the CQC found at Taymer Nursing Home
Rated Good: inspectors found the home performing well and meeting their expectations.
- Safe?
- Good
- Inspectors were assured about infection prevention and control, including safe visiting, PPE, testing, cleaning and managing possible outbreaks.
- Effective?
- Good
- This targeted inspection did not assess this question.
- Caring?
- Good
- This targeted inspection did not assess this question.
- Responsive?
- Good
- This targeted inspection did not assess this question.
- Well-led?
- Good
- This targeted inspection did not assess this question.
What inspectors found, March 2021
Inspected but not rated; inspectors were assured that infection prevention and control arrangements were in place.
The home provides nursing and personal care for up to 30 people. There were 29 people living there when inspectors visited on 15 March 2021.
This was a targeted inspection during the COVID-19 pandemic. Inspectors looked at infection prevention and control, including visiting, protective equipment, testing, cleaning, social distancing and outbreak arrangements.
Inspectors were assured on all the infection control areas they checked. The home was not given an overall quality rating, and Safe was recorded as inspected but not rated.
Safe visiting
The home had arrangements to support visits safely and to help people keep in contact with relatives in other care settings.
“The provider had a process in place to support safe visiting to the home.” from the report
PPE training
Staff had received training on using protective equipment. Infection control champions monitored practice and reported concerns to the registered manager.
“In house training had been provided to staff on the wearing, putting on and taking off of personal protective equipment (PPE).” from the report
Cleaning arrangements
The provider said enhanced cleaning had been introduced, with schedules covering frequently touched areas.
“Cleaning schedules had been amended to capture additional cleaning of frequently touched areas and placed in each unit of the home.” from the report
Inspectors raised no specific concerns in this report.
- 01How are safe visiting arrangements working now, and how do you help residents keep in contact with relatives?
- 02How do you check that staff are putting on, wearing and taking off PPE correctly?
- 03How often are frequently touched areas cleaned, and how are the completed cleaning schedules checked?
- 04How are residents and staff tested, and what happens if someone tests positive?
- 05What are the home's current infection prevention and control policies and audit findings?
This was a targeted inspection of infection prevention and control during the COVID-19 pandemic; the other care questions were not assessed and the service was not rated. This explanation was written from the published report of 24 March 2021 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
What inspectors found, July 2019
Rated Good; inspectors found safe, kind and personalised care across all five areas.
This was a planned inspection on 16 May 2019. Inspectors observed care, spoke with 17 people, three relatives or visitors, staff and a visiting professional. They also checked care records, medicines, incidents, audits and other management records.
The home was rated Good for Safe, Effective, Caring, Responsive and Well-led. Inspectors found enough staff, safe medicines, up-to-date risk assessments and good infection control. People were supported to make choices, eat and drink well, access health care and stay involved in activities and relationships.
People and relatives spoke positively about the care. Staff were described as kind and attentive. The home had been rated Good at the previous inspection, published in November 2016, and remained Good at this inspection.
Personalised care
Staff knew people's preferences and adapted support to help them feel valued and included. Activities supported people's interests and sense of purpose.
“The staff provided a person-centred service that was compassionate, thoughtful, and stimulating.” from the report
Kind relationships
Inspectors saw warm relationships between staff and people. The atmosphere was lively and friendly.
“It was clear from our observations that staff were very kind, valued the people they supported and developed genuinely positive relationships with them.” from the report
Safety and staffing
Risk assessments were up to date, medicines were managed safely and there were enough staff to meet people's needs.
“There were enough staff and they were easily visible throughout the building.” from the report
Choice and independence
People were asked for consent and supported to make everyday choices. Some people were helped to regain skills before returning home.
“People were supported to maintain their independence.” from the report
Strong leadership
The management team used audits, feedback and incident reviews to make improvements. People, relatives and staff could share their views.
“The provider and the registered manager carried out regular audits which were uploaded to an electronic system.” from the report
Inspectors raised no specific concerns in this report.
- 01Some bedrooms were described as small and not every room had en-suite facilities. Which room would be offered, and what bathroom arrangements would apply?
- 02The report says there were long-term plans to improve the building, but these were at an early stage. What improvements are planned and when might they happen?
- 03How would the home assess and support my relative's particular risks, such as falls, nutrition, fluids or pressure care?
- 04What activities and daily routines could be arranged around my relative's interests, faith, relationships and abilities?
- 05How would my family be involved in care reviews, meetings and raising any concerns?
This was a planned comprehensive inspection covering all five key questions, and the previous Good ratings remained unchanged. This explanation was written from the published report of 20 July 2019 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Taymer Nursing Home
3 rated inspections over 3 years: the service has improved, from Requires improvement to Good.
- March 2021Inspected but not ratedcurrent ratingSafe: Inspected but not rated
- July 2019Goodstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- November 2016Goodup from Requires improvementSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- April 2016Requires improvementSafe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Requires improvement
- May 2014
Report published without a new overall rating.
- May 2013
Report published without a new overall rating.
- June 2012
Report published without a new overall rating.
- November 2011
Report published without a new overall rating.
- January 2011
Registered with the Care Quality Commission on 24 January 2011.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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