CQC report explained · a residential care home
What the CQC found at Tate Lodge
Rated Good: inspectors found the home performing well and meeting their expectations.
- Safe?
- Good
- People said they felt safe. Staff recruitment checks, medicines management, safeguarding arrangements and safety audits were found to be appropriate.
- Effective?
- Good
- Staff understood people's needs and received regular training. People were supported with health appointments, food and drink, consent and relevant legal safeguards.
- Caring?
- Good
- Inspectors observed warm and positive interactions. Staff treated people with kindness, respect and dignity, and supported family relationships and moves towards independent living.
- Responsive?
- Good
- Support plans recorded people's preferences, life histories and goals. People helped plan meaningful activities and were involved in reviewing their support.
- Well-led?
- Good
- The home had regular audits, an experienced registered manager and ways for people and relatives to give feedback. People described the management positively.
What inspectors found, October 2018
Rated Good; inspectors found safe, kind and personalised care, with no serious risks or concerns identified.
This was an unannounced inspection on 18 July 2018. Inspectors spoke with people living at the home, relatives, staff and health care professionals. They also checked care records, recruitment files, medicines records, policies and the building.
The home supported eight adults with learning disabilities and mental health needs. Inspectors found that staff were properly checked and trained, medicines were managed safely, and the environment was clean and well maintained.
People were involved in their support and daily activities. Their plans recorded their needs, preferences and goals. Staff supported people with health appointments, family links, community activities and moving towards more independent living.
The home was rated Good in all five areas: Safe, Effective, Caring, Responsive and Well-led. This was the same overall rating as at the previous inspection in January 2016.
Safe medicines and environment
Inspectors found that medicines were stored, given and recorded safely. The home was clean and well maintained, with regular safety and infection control checks.
“Medicines were safely stored, administered and recorded in accordance with best-practice guidance.” from the report
Personalised support
People's support plans included their preferences, life history and goals. They were involved in decisions about their care and activities.
“Support plans contained an 'All about Me' document, this recorded information such as people's life history, their preferred name, favourite things and what was important to them.” from the report
Meaningful activities
There was no fixed daily routine. People planned activities they enjoyed, including community trips, hobbies and activities supporting independent living.
“This ensured that people participated in activities which were meaningful to them and gave structure to their week.” from the report
Kind and respectful staff
Inspectors observed warm interactions and found that staff knew people well. Staff supported privacy, dignity, family relationships and personal choices.
“We saw staff treat people with kindness, respect and in a person-centred way.” from the report
Strong management checks
The home used audits, meetings and questionnaires to monitor quality and gather people's views. The manager and deputy manager were described as approachable and supportive.
“The audits we reviewed were up to date and identified were improvements were required.” from the report
Inspectors raised no specific concerns in this report.
- 01How would you support my relative's particular mental health needs and rehabilitation goals?
- 02How are people involved in planning their weekly activities, and can the activities be changed when their interests or needs change?
- 03How do you make sure medicines remain safely stored, administered and recorded for each person?
- 04How would you support my relative with health appointments and communication with health care professionals?
- 05How do you plan and support moves towards supported living or greater independence?
This was an unannounced inspection covering the overall service and all five CQC questions, with the overall Good rating unchanged from January 2016. This explanation was written from the published report of 16 October 2018 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Tate Lodge
2 rated inspections over 3 years: the service has held its Good rating throughout.
- October 2018Goodcurrent ratingstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- January 2016GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- June 2014
Registered with the Care Quality Commission on 30 June 2014.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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91 live-in carers within about an hour of Liverpool
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £980 to £1,260 a week. 83 can care for a couple. 10 years' experience on average.
“It was clear that she genuinely cared and her warm approach really helped put our minds at ease.”
“All in all Kama b cared for the owner really well, every aspect of her care was of the highest standard.”
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.