CQC report explained · a residential care home
What the CQC found at Tarrys Residential Home
Rated Good: inspectors found the home performing well and meeting their expectations.
What inspectors found, March 2021
Inspected but not rated; inspectors were assured about infection prevention and control at Tarrys Residential Home.
This was an announced, targeted inspection on 3 March 2021. It checked the home's infection prevention and control measures during the coronavirus pandemic.
Inspectors were assured that the home was managing visitors, social distancing, shielding, admissions, personal protective equipment, testing, hygiene and possible outbreaks. They also found that infection prevention and control training, risk assessments and policies were in place.
The home was inspected but not rated. This means the report does not give a full quality rating for the home or ratings for the other areas of care.
Infection control training
Staff received regular training about infection prevention and control. Managers checked their PPE use and hand hygiene.
“Staff received regular training specific to infection prevention and control.” from the report
Individual risk assessments
People had individual COVID-19 risk assessments, which were reviewed regularly to identify and address factors that could make them more vulnerable.
“People living at the service had individual COVID-19 risk assessments which were regularly reviewed.” from the report
Visiting arrangements
The home used a booking system to space out visitors and shared guidance with families and friends about safer visits.
“There was a booking system in place for spacing out visitors and guidance had been shared with people's family and friends to support safe visits to the service during the COVID-19 pandemic.” from the report
Support for staff travel
During periods when COVID-19 transmission was high locally, staff were given transport so they did not need to rely on public transport.
“During periods of high transmission of COVID-19 in the local area staff were provided with transport to travel to and from work so they were not dependent on public transport.” from the report
Inspectors raised no specific concerns in this report.
- 01How are staff training, PPE checks and hand hygiene monitored now?
- 02How are individual COVID-19 risk assessments reviewed and updated?
- 03How does the current visitor booking system work for families?
- 04How are new admissions assessed and supported safely?
- 05What arrangements are in place to prevent or manage an infection outbreak?
This was a targeted inspection of infection prevention and control during the coronavirus pandemic; the service was inspected but not rated and the other areas were not assessed. This explanation was written from the published report of 19 March 2021 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
What inspectors found, November 2019
Tarrys Residential Home was rated Good; inspectors found safe, kind and personalised care across all five areas.
This was the home's first inspection since it registered. It was an unannounced, planned visit on 03 October 2019. One inspector spoke with staff, observed care, checked records and asked relatives and health professionals for their views.
The home supported 16 people, including people living with dementia, and could support up to 19. Inspectors found enough staff, safe medicines arrangements, suitable training and good links with health professionals.
People were treated with kindness, dignity and respect. Their choices, routines, diets, activities and end of life wishes were understood and followed. The home also had systems to check quality, listen to feedback and act on improvements.
All five areas were rated Good: Safe, Effective, Caring, Responsive and Well-led. This was the first inspection, so there was no previous rating to compare with.
Safe staffing
Inspectors found enough staff to respond to people's needs. Recruitment checks were completed safely, and people could be involved in choosing new staff.
“There were enough staff to meet their needs.” from the report
Personalised care
Staff knew people's routines, likes and dislikes, and supported them to make choices about food, clothing, daily care and activities.
“People and their relatives had planned their care with staff, including how they preferred to be supported.” from the report
Kind and respectful support
People were treated with compassion and their privacy and dignity were protected during personal care and movement.
“We observed staff chatting with people in a kind and gentle way.” from the report
Health and end of life support
The home worked with health professionals and recorded people's end of life preferences. Staff planned care and arranged medicines and clinical support when needed.
“Staff planned people's care with their GP and the paramedic practitioner at the end of their life.” from the report
Quality checks
The provider and registered manager carried out regular checks, listened to feedback and kept improvement actions under review.
“There were effective systems to continually monitor the quality of the service and address any shortfalls.” from the report
Inspectors raised no specific concerns in this report.
- 01How would you support my relative's particular dementia, mobility and communication needs?
- 02How many staff are normally on duty during the day and night, and how would you respond if my relative's needs increased?
- 03How would you manage my relative's medicines, including any medicines needed only when required?
- 04How would you involve my relative and our family in care planning, including decisions about capacity and end of life care?
- 05What activities and daily routines could my relative continue, and how would you support their preferred food and mealtimes?
This was an unannounced first inspection covering all five CQC questions, with observations, records and feedback from staff, relatives and health professionals. This explanation was written from the published report of 5 November 2019 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Tarrys Residential Home
Each visit the CQC has published, newest first, back to the day the home was registered.
- March 2021Inspected but not ratedcurrent ratingSafe: Inspected but not rated
- November 2019GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- October 2018
Registered with the Care Quality Commission on 10 October 2018.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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39 live-in carers within about an hour of Kent
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £980 to £1,260 a week. 33 can care for a couple. 12 years' experience on average.
“Always on time and with a lovely smile for my mum. Theresa is kind and sensitive to my mum's needs.”
“Irene was a very kind and empathetic carer who knew just the right words to say to put a smile on my face.”
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.