CQC report explained · a residential care home
What the CQC found at Taigh Aisling
Rated Good: inspectors found the home performing well and meeting their expectations.
- Safe?
- Good
- Inspectors were assured that the home had effective infection prevention and control arrangements, including safe visiting, social distancing, protective equipment, testing and isolation plans.
- Effective?
- Good
- This area was not assessed in this targeted inspection.
- Caring?
- Good
- This area was not assessed in this targeted inspection.
- Responsive?
- Good
- This area was not assessed in this targeted inspection.
- Well-led?
- Good
- This area was not assessed in this targeted inspection.
What inspectors found, November 2020
Inspected but not rated; inspectors found strong infection prevention and control arrangements at Taigh Aisling.
This was an announced, targeted inspection on 21 October 2020. It focused only on infection prevention and control during the coronavirus pandemic.
Inspectors found easy-read information about masks, individual COVID-19 risk assessments and isolation plans. They were assured that the home was using protective equipment safely, supporting social distancing and testing people and staff.
The home was described as extremely clean and hygienic. The service was inspected but not rated, so this report does not provide an overall quality rating.
Clear information
People were given easy-read information about masks, using pictures to explain the changes.
“The service had easy read information in communal areas with pictures of people wearing face masks.” from the report
Personalised COVID-19 planning
Each person had an individual risk assessment covering safe contact with family and friends, as well as an isolation plan if they became unwell.
“Every person living at the service had a Covid-19 risk assessment.” from the report
Clean environment
Inspectors found the home to be very clean and hygienic.
“The service was extremely clean and hygienic. Further information is in the detailed findings below.” from the report
Safe infection controls
Inspectors were assured that the home was using protective equipment safely and had arrangements for testing and managing possible outbreaks.
“We were assured that the provider was using PPE effectively and safely.” from the report
Inspectors raised no specific concerns in this report.
- 01How have your infection prevention and control arrangements changed since the inspection on 21 October 2020?
- 02How do you currently support visits and contact with family and friends when infection risks are present?
- 03How are individual isolation plans kept up to date and put into practice?
- 04How often are staff and residents tested when there is a suspected infection or outbreak?
- 05How do you make sure staff continue to use protective equipment safely?
This was a targeted inspection of infection prevention and control only; the service was inspected but not rated in other areas. This explanation was written from the published report of 12 November 2020 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
What inspectors found, November 2019
Taigh Aisling was rated Good; inspectors found safe, kind and personalised care with no breaches identified.
This was the first inspection since the home registered in November 2018. One inspector visited on 5 and 7 November 2019. The inspection was announced, and included speaking with people, relatives, the manager and staff, observing care, and checking care, medicines, staff and management records.
The home supported four people, although it was registered for up to six. Inspectors found that people were safe, supported by enough trained staff, and had their medicines managed properly. Risks were assessed and reviewed. Staff understood people’s communication methods and safeguarding needs.
People were treated with kindness and respect. They were supported to make choices, stay independent, attend activities and use health services. Care was adapted to individual needs, including communication, food, activities and the environment.
All five CQC areas were rated Good: Safe, Effective, Caring, Responsive and Well-led. This means inspectors found consistently good care and management at the time of the inspection. It was the home’s first inspection, so there was no previous rating to compare.
Safe support
Staff understood safeguarding and people’s individual risks. Inspectors found enough staff with the right skills to support people safely, including when they went out.
“There were enough staff to keep people safe.” from the report
Personalised communication
Staff learned how each person communicated, including through body language, pictures and individual signs. This helped people make choices and have their views heard.
“Each person's care plan included the different ways that they communicated.” from the report
Meaningful activities
People were supported to take part in education, swimming, walks, gardening, arts and crafts, shopping and other community activities.
“People were supported with a wide range of social and educational activities.” from the report
Kind care
Inspectors observed respectful and compassionate relationships. Staff adapted their approach when people were distressed and supported privacy and independence.
“Staff treated people with kindness and compassion.” from the report
Improving leadership
The manager had already made changes to the environment and care practices. Quality checks and action plans were used to monitor and improve the service.
“The registered manager had facilitated many improvements, in relation to care approaches and the environment with further ones planned at the service.” from the report
End of life planning was still developing
minorThe home did not provide end of life care at the time. Inspectors said the manager was still gathering people’s and relatives’ views about this area.
“The registered manager explained they were in the process of gaining people's, and relatives' views in this area and would continue to review the process.” from the report
- 01How would you support my relative’s particular communication method, including if they cannot communicate verbally?
- 02How are medicines reviewed, and how do you make sure medicines are reduced only when it is safe?
- 03Which activities and community opportunities would be available for my relative now?
- 04What changes have been made since the November 2019 inspection?
- 05How would you involve my relative and our family in end of life decisions if that support became necessary?
This was a routine planned first inspection that looked at all five CQC areas, including both the premises and the care provided. This explanation was written from the published report of 22 November 2019 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Taigh Aisling
Each visit the CQC has published, newest first, back to the day the home was registered.
- November 2020Inspected but not ratedcurrent ratingSafe: Inspected but not rated
- November 2019GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- November 2018
Registered with the Care Quality Commission on 7 November 2018.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
Weigh the report against the rest
Fees, photos and reviews from families
How to read CQC ratings and reports
What to check when you visit
39 live-in carers within about an hour of Peterborough
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £980 to £1,370 a week. 34 can care for a couple. 11 years' experience on average.
“I honestly feel lucky to have found her and have already booked her for another visit.”
“Magda was always positive and proactive about trying new things to keep dad busy. She also introduced new ideas for keeping dad healthy.”
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.