CQC report explained · a residential care home
What the CQC found at Sunnyfield
Rated Outstanding: inspectors found the home performing exceptionally well.
- Safe?
- Good
- Inspectors were assured about infection prevention and control, including visitor screening, PPE, testing, hygiene, social distancing and safe admissions.
- Effective?
- Good
- This question was not assessed in this inspection.
- Caring?
- Good
- This question was not assessed in this inspection.
- Responsive?
- Outstanding
- This question was not assessed in this inspection.
- Well-led?
- Outstanding
- This question was not assessed in this inspection.
What inspectors found, December 2020
Inspected but not rated; inspectors found good infection prevention and control practices.
This was an announced inspection on 17 November 2020. It was part of a CQC thematic review of infection prevention and control in care homes.
Inspectors found the home was clean, hygienic and tidy. Staff used masks and understood how to use protective equipment. Visitors were screened for temperature, oxygen levels and COVID symptoms.
The home had handwashing and sanitising points, easy-read information, and arrangements for social distancing, shielding, testing and safe admissions. The service was inspected but not rated, so this visit does not give a full overall quality rating.
Clean premises
The home was clean, hygienic and tidy. Staff had daily cleaning responsibilities.
“There was a daily routine of cleaning where each member of staff was given responsibility for cleaning.” from the report
Good use of PPE
Staff wore face masks and understood when and how protective equipment should be used.
“All staff were wearing face masks. Staff had a good understanding of personal protective equipment (PPE) and when it needed to be used.” from the report
Visitor screening
Visitors were screened for possible COVID symptoms and had their temperature and oxygen levels checked.
“There was a thorough screening process for visitors where the temperature was taken, oxygen levels taken, and a screening questionnaire completed to check for any COVID symptoms.” from the report
Clear information
The home displayed easy-read information about handwashing and the correct use of PPE.
“There were signs and updates throughout the service in an easy read format.” from the report
Inspectors raised no specific concerns in this report.
- 01How are visitors currently screened before entering the home?
- 02How do you check that staff are using PPE safely and effectively?
- 03How often are people using the service and staff tested?
- 04How do you manage infection outbreaks if one occurs?
- 05Can I see the home's latest full inspection rating, as this inspection was not rated?
This was a focused thematic review of infection prevention and control; it did not rate the overall service or assess the other four questions. This explanation was written from the published report of 4 December 2020 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
What inspectors found, October 2018
Rated Outstanding overall; inspectors found safe, kind care, highly personalised support and exceptional leadership.
This was an unannounced comprehensive inspection on 11 September 2018. The inspector spoke with people living at the home, relatives, health professionals, managers and care staff. They also observed care and checked care records, medicines, staffing, recruitment and quality checks.
The home was rated Outstanding overall. Safe, Effective and Caring were rated Good. Responsive and Well-led were rated Outstanding. Inspectors found people were safe, treated kindly and supported to make choices, build relationships and live active lives.
The home had improved from Good overall at the previous comprehensive inspection in 2016. Responsive improved from Good to Outstanding, while Well-led remained Outstanding.
Personalised support
Care was tailored closely to each person's needs, wishes, abilities and goals. People were involved in their care plans and reviews.
“People were consistently provided with highly personalised, tailored care and supported to live active and fulfilling lives.” from the report
Activities and relationships
People had varied activities, holidays and social opportunities chosen around their interests. The home also helped people maintain family links and develop friendships and partnerships.
“There was a range of excellent social opportunities for people which truly incorporated people, their relatives and the community.” from the report
Kind and respectful care
Inspectors saw staff being compassionate, reassuring and inclusive. People's privacy, dignity, choices and relationships were respected.
“We saw many examples of staff providing support with compassion and kindness.” from the report
Strong leadership and improvement
The management team had clear values and involved people, relatives and staff in running and improving the home. Audits and feedback were used regularly.
“The service continued to be extremely well-led.” from the report
Inspectors raised no specific concerns in this report.
- 01How do you involve each person in writing and reviewing their care plan?
- 02How do you support people to access the community independently while managing risks safely?
- 03What training do staff have for the specific health and communication needs of my relative?
- 04How would you support my relative during illness, bereavement or at the end of their life?
- 05How are people and relatives asked for feedback, and what recent changes have been made because of it?
This was an unannounced comprehensive inspection covering all five CQC questions, including care, accommodation, medicines, staffing, records and quality systems. This explanation was written from the published report of 31 October 2018 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Sunnyfield
2 rated inspections over 3 years: the service has improved, from Good to Outstanding.
- December 2020Inspected but not ratedcurrent ratingSafe: Inspected but not rated
- October 2018Outstandingup from GoodSafe: GoodEffective: GoodCaring: GoodResponsive: OutstandingWell-led: Outstanding
- March 2016GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Outstanding
- January 2014
Report published without a new overall rating.
- March 2013
Report published without a new overall rating.
- March 2012
Report published without a new overall rating.
- January 2011
Registered with the Care Quality Commission on 14 January 2011.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
Weigh the report against the rest
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What to check when you visit
92 live-in carers within about an hour of Wakefield
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £980 to £1,260 a week. 79 can care for a couple. 12 years' experience on average.
“Carla has been a god send with the implementation of bringing mum back home from respite care.”
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.