CQC report explained · a residential care home
What the CQC found at Stroud Lodge
Rated Outstanding: inspectors found the home performing exceptionally well.
- Safe?
- Good
- Inspectors were assured that infection prevention and control measures were being followed. They found appropriate cleaning, PPE, visitor checks and testing arrangements.
- Effective?
- Good
- This was not covered by the targeted inspection.
- Caring?
- Outstanding
- This was not covered by the targeted inspection.
- Responsive?
- Outstanding
- This was not covered by the targeted inspection.
- Well-led?
- Outstanding
- This was not covered by the targeted inspection.
What inspectors found, March 2021
Inspected but not rated; inspectors found strong infection control measures during the coronavirus pandemic.
This was an announced, targeted inspection on 10 February 2021. It looked only at infection prevention and control measures as part of a coronavirus pandemic review.
Inspectors found the home clean and free from bad smells. They saw staff cleaning areas and using sanitiser. There were cleaning schedules and personal protective equipment stations around the home.
Visitors were supported to follow infection control guidance and have their temperature checked. Staff were tested weekly and residents monthly. Inspectors were assured that the home was managing infection risks safely.
The service was inspected but not rated. This means the visit did not provide a full overall quality rating or assess the other main areas of care.
Visitor safety
Visitors were supported to follow infection control and PPE guidance. Their symptoms and temperatures were checked before entry.
“We were assured the service were following safe infection prevention and control procedures to keep people safe.” from the report
Testing arrangements
Staff were tested weekly and residents monthly, in line with the national whole-home testing approach described in the report.
“Staff were being tested weekly and residents monthly as per national guidance” from the report
Accessible information
People were supported to understand aspects of the pandemic using information in easy-read formats.
“People were supported to understand areas of the pandemic in easy read formats and in a way in which they could understand.” from the report
Inspectors raised no specific concerns in this report.
- 01What infection prevention and control arrangements are in place now, and when were they last reviewed?
- 02How are visitors currently checked and supported to follow PPE and infection control guidance?
- 03How often are residents and staff tested, and what happens if someone has symptoms or a positive test?
- 04How are residents supported to understand infection risks and any changes to visiting arrangements?
- 05Can you show me the latest full inspection report and explain which areas were not covered by this inspection?
This was an announced targeted inspection of infection prevention and control measures only; it was not a full inspection of the other areas of care. This explanation was written from the published report of 3 March 2021 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
What inspectors found, November 2017
Rated Outstanding; inspectors found exceptionally caring, personalised support, with safe and effective care.
This was an unannounced inspection on 23 and 24 August 2017. The inspector spoke with four people, two relatives, five healthcare professionals and staff. They also reviewed four care files, staff records and management records.
The home supported up to nine people with a learning disability or mental health disorder. Inspectors found people were safe, happy and supported to lead active lives. Staff knew people well, respected their choices and helped them build confidence and independence.
The home was rated Outstanding overall. Caring, Responsive and Well-led were Outstanding. Safe and Effective were Good. This was the first inspection under the current provider registration. The service had previously been rated Outstanding in March 2016, with the same staff and service remaining in place.
Personalised care
Staff understood people's needs, wishes and goals. Care plans were written and reviewed with the people receiving support.
“People were at the centre of their care and they were consistently involved in planning and reviewing their own care.” from the report
Building independence
People were supported to take positive risks, use the community, manage money and work towards living more independently.
“People's confidence and ability to be as independent as possible was developed at Stroud Lodge.” from the report
Respect and relationships
Inspectors saw warm relationships and found that people's dignity, beliefs and family connections were respected.
“Staff were considerate of people's feeling at all times and always treated people with the greatest respect and dignity.” from the report
Activities and community life
People chose from a wide range of activities, trips and community projects. These supported their interests and personal goals.
“People enjoyed a busy and activity life, which included activities, events and tasks which were personalised to their needs, wishes and goals.” from the report
Strong oversight
The manager and provider carried out frequent checks on care, medicines, records and safety. People also took part in quality checks.
“The quality, safety and effectiveness of the service was monitored by a wide variety of quality assurance processes and audits.” from the report
A recording error
minorInspectors noted that an incorrect date had been recorded in one person's finance assessment. The report does not describe this as affecting the person's care.
“The registered manager discussed one person's finance assessment during the inspection as an incorrect date had been recorded.” from the report
- 01How do you currently involve each person in writing and reviewing their care plan?
- 02How do you support people to take positive risks while keeping them safe?
- 03What activities and community opportunities are available, and how are they matched to each person's goals?
- 04How do you check that medicines are recorded and managed safely?
- 05How are families kept informed about their relative's progress and achievements?
This was an unannounced inspection covering all five CQC questions and the overall quality of the home. This explanation was written from the published report of 8 November 2017 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Stroud Lodge
Each visit the CQC has published, newest first, back to the day the home was registered.
- March 2021Inspected but not ratedcurrent ratingSafe: Inspected but not rated
- November 2017OutstandingSafe: GoodEffective: GoodCaring: OutstandingResponsive: OutstandingWell-led: Outstanding
- October 2016
Registered with the Care Quality Commission on 6 October 2016.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
Weigh the report against the rest
Fees, photos and reviews from families
How to read CQC ratings and reports
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38 live-in carers within about an hour of Gloucestershire
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £1,030 to £1,360 a week. 31 can care for a couple. 12 years' experience on average.
“She was very caring, kind and patient to all his needs, she built up a wondetful rapport with him, she was dedicated and was there for him through good times as well as through the tough times”
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.