CQC report explained · a residential care home
What the CQC found at Strathfield Gardens
Rated Good: inspectors found the home performing well and meeting their expectations.
What inspectors found, March 2018
Strathfield Gardens was rated Good; inspectors found safe, kind and personalised care across all five areas.
The inspection was announced and took place on 31 January 2018. One inspector spoke with people living at the home, care staff, the manager and relatives. They reviewed care plans, staff files, rotas, medicines records, complaints and quality checks.
The home provided accommodation and personal care for seven people with learning disabilities. Five people were living there during the visit. Inspectors found enough staff, safe medicines systems, suitable staff training and appropriate risk assessments.
People were described as happy and safe. Staff knew people well, respected their privacy and supported their choices, independence, health needs, meals and activities. Care plans were personalised and reviewed when people's needs changed.
All five areas were rated Good: Safe, Effective, Caring, Responsive and Well-led. The home was also rated Good at the previous inspection in March 2015, so the overall rating stayed the same.
Enough staff
Inspectors found enough staff to meet people's needs, including extra support for appointments and situations where two staff were needed.
“There were sufficient numbers of staff working at the service to meet people's needs.” from the report
Kind and respectful care
Staff knew people's preferences and supported them in a friendly and respectful way. People could choose where to spend their time and were treated with dignity.
“We saw people were relaxed in the presence of staff and the interaction between them was of a friendly and caring nature.” from the report
Personalised support
Care plans covered people's individual health and support needs, including their likes, dislikes and preferences. They were reviewed when needs changed.
“The care plans also contained information about people's likes, dislikes and preferences.” from the report
Activities and independence
People were supported with activities, education, holidays and hobbies. They were also encouraged to do things for themselves, such as making drinks or visiting the local shop.
“Each person had a personalised activity plan in place which included activities such as cooking sessions, music therapy, going out to the pub and disco.” from the report
Good management checks
The manager used staff meetings, feedback and audits to monitor care, medicines, records, safety, fire arrangements and food hygiene.
“The registered manager carried out a range of audits to ensure service was run well and to identify where improvements were needed.” from the report
Inspectors raised no specific concerns in this report.
- 01How many staff would support my relative during the day and at night, including when two staff are needed?
- 02How will my relative's care plan be updated if their health, communication or behaviour needs change?
- 03Which activities, college opportunities, holidays and hobbies could my relative take part in now?
- 04How will you support my relative to make everyday decisions and remain as independent as possible?
- 05How are medicines checked and how would you tell us about any changes made by a GP or other healthcare professional?
This was an announced inspection covering all five CQC questions, with checks of care, staffing, medicines, records, complaints and how the home was managed. This explanation was written from the published report of 13 March 2018 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Strathfield Gardens
2 rated inspections over 3 years: the service has held its Good rating throughout.
- March 2018Goodcurrent ratingstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- May 2015GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- June 2014
Report published without a new overall rating.
- June 2013
Registered with the Care Quality Commission on 26 June 2013.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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At least 100 live-in carers within about an hour of Barking and Dagenham
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £980 to £1,230 a week. 79 can care for a couple. 10 years' experience on average.
“She is a safe pair of hands and her years of experience certainly shine through.”
“Charity would take Nan on holidays day trips and shopping adventures”
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.